Reviews for Coffee Works in Chesterland, OH
Manger was bewildering an employee for no reason apparently. It felt very off. Manager should be held accountable
Owner and staff very friendly. The mocha is better than anywhere I've ever tried. I try to go before work because they have... the best breakfast sandwiches of anywhere. I udually get ham, provolone and egg on an Asiago bagel! They added hashbrownsfinally.... Read more
Stopped by CoffeeWorks today for a Pumpkin Spice Latte and it was delicious! Way better than Starbucks or Dunkin as it was... strong coffee and not so artificial pumpkin flavor. I?ve been a loyal customer for 10+ years and the owner has always been superfriendly to me, my family and friends. CoffeeWorks has amazing fresh made breakfast sandwiches, turkey BLT?s, daily freshmuffins & cookies and strong drip coffee. I would highly recommend this local coffee shop in Chesterland! Read more
It's a real shame losing Arabica. This coffee is Nowhere near the quality. Have given them multiple chances, tried different... things..its really awful. The drip tastes like water, even the flavored. The lattes are all milk and any specialty drink is puresyrup at the bottom of the cup. Cheap ingredients and poor execution. Read more
I would give them no stars if I could.So my Daughter went into coffee works today to study like she always has in the past. She... has always gotten something to drink but today she wanted to get settled in before she got something . The owner approached herand asked her if she was getting something and my daughter responded with I am but not yet. The woman told her to leave. Therewas nobody in the coffee shop. She kicked her out because she did not order something right away. She lost a great customer Intoday?s world you treat your customer like that. Can?t wait till Versare cafe opens hope they put coffee works out of businessbecause the owner is a nasty person. Read more
Staff is hardworking and honest. Purchased a Clevelander and coffee both were great. Price is comparable to McDonald's but with... greater selection in beverages without the long wait when i arrived. Outside menu needs be updated but if you don't have cashthey accept credit services. Also they have outdoor patio with seating inside. Read more
I usually never leave reviews but this place is embarrassing. I asked for a medium iced mocha cappuccino with oat milk and... watched the woman, who could barely keep her mask on her face and her attitude in check, put ice, regular milk, and mocha in thecup that was smaller than any medium I?ve ever seen. I should?ve returned it right then and there. It was way overpriced forwhat I received and wasn?t even made remotely correct. Thanks for the chocolate milk. Read more
I ordered an iced latte. First time tasted like only milk but I wanted to give them another shot. I wanted my iced latte to have... some more kick to it instead of only milk so I ordered a quad. The baristas were so kind but confused, I had to explain whatthat meant. They made a drink that I thought was for someone else, and handed it to me. They use *cold brew* that they callespresso for their iced drinks. (That explains why my first drink had zero coffee taste.) This second drink was almost all coldbrew. I didn?t order a cold brew, I wanted a latte. The baristas said they always use cold brew espresso (and what is that?) foriced drinks. They did offer to make me an actual iced latte but said it would melt the ice. By that point, and no offense tothose baristas, I did not want to pay $5 for a sub par drink and asked for my money back. Nobody there knew how to do that andit was yet another few minutes to get my money to go get an honest and true latte. It took forever- there is a lack of trainingwhich is not the baristas fault, that?s on management. To sell a drink with completely different ingredients without disclosingit is so underhanded. Not to mention being charged different amounts before I made my drink a quad- that?s odd. Trust isinvolved with food and they broke that for me. My only advice is go here if you want to try cold brew and have an hour tospare. Two stars only because the baristas did offer to try to make an iced latte, and after pointing out issues like being rungup incorrectly, what a pump of syrup means, what a quad is, clarifying that their medium cup is a small cup, trying to convinceme that cold brew is the same as espresso if not better (not what I ordered) then having to call the owner or manager to get myrefund? throughout it all they were kind and did fix everything they could. Train them and don?t make those nice baristas lieabout lattes. We all deserve better. Read more