Reviews for Potbelly in Chevy Chase, MD
Wonderful staff.. BUT, prices have increased 3 times since this location opened. A skinny sandwich and drink is now damn near... $10. Not but last week it was closer to $8. Unacceptable. Read more
Super slow. Second time I?ve had to wait 15 minutes beyond my time I was told food would be ready. It?s not even a rush time.... Thinking I may find another shop so I don?t waste half my lunch break waiting. Read more
This place has consistently given awful service. They?ve lost my order in the middle of making it, taken 10+ minutes to complete... an order while I?m the only person in the store (ignoring my food in favor of doing side work) and I once had an employee fromthe store take my phone number from a mobile order to ask me out. Completely inappropriate. In comparison to other locations,this potbelly also serves the worst quality food. Every time I go hoping for a quick and decent meal I end up leaving furiously. Read more
Wish I could give ZERO stars. This is by far the worst Potbelly ever! Waited 20 Mins for a preorder pickup which was wrong yet... again. I keep asking why I return, which is only due to it being convinently next to my job. All of my coworkers have also hadissues with incorrect orders and we're shocked when they actually get it right. I get they're busy but they're also consistentlywrong.... Read more
My family and I stopped here today for a late lunch. We were excited to try something new but didn't want to eat to heavy or... spend too much money. I have to say, if you are looking for a great sandwich, STOP HERE! The sandwiches are fantastic, in myopinion, and the shakes are very good! I had the original "A Wreak" sandwich on Multigrain bread, with lettuce, hot peppers,pickles, Italian seasoning, mayo and mustard. My wife had the Original Strakhouse Beef sandwich all the way on white bread. Bothsandwiches were amazing! We will certainly be back!! Great Job!! Read more
You could not have known what your extra efforts meant to our youngest daughter. Potbelly's went above and beyond delivering... the perfect milkshake to our seven year old. She is going through major dental procedures and today was 3 of 4 visits. And themilkshake was the one and only thing she asked for. Thank you for the extra time to make this special delivery. We are so veryappreciative. Read more
worse customer service ever. i had never been to a potbelly before and thought it was more like jimmy johns where you just order... a sub up front. so i gave the lady my entire order and grabbed chips and a drink and sat down. i sat in the store for 45 minuteswaiting for my sub. the workers never once informed me my sub was just sitting up there and they wanted me to come back up tosee if i wanted anything added which i didn?t because i had told the lady my entire sub order up front. the workers just sideeyed me then when i went up to ask the other lady about my food she was also rude and i will NEVER come here again. the crewneeds an entire overhaul. Read more
They are consistently late with online orders, this latest one being 40 minutes late. I suspect they don't start online orders... till you are in-store which completely defeats the purpose. Also, once had them call me and cancel an order because they wereout of an ingredient, but I never got refunded even after calling 3 times. Horrible horrible service. Read more