Reviews for Chili's Grill & Bar in Cheyenne, WY
I'm not sure why this location has only one person who can operate/work the to-go counter, and the one person (Gage) who's... supposed to be working there is nowhere to be found for way longer than usual (15-20 minutes). Lastly, I ordered the Santa FeCrispers salad and just look at the picture attached to see what they served us. Get new management and learn how to cook. Read more
I love the Fajitas with steak, shrimp and chicken. My husband and I share it. We also get the Street Corn, very flavorful!
Food was amazing and so much ordered a big bbq burger was more then just I could eat! Food came out in a quick and efficient.... Matt is a great guy definitely recommend! Thanks for the awesome food and service!! Read more
Ordered a late lunch around 3pm. Went to pick up my order. I stood at the front for 10 minutes. I watched 4 different employees... stare at me and/or walk by me. The place was NOT busy. I could only see 4 or so tables with people. Not once was I greeted. Idecided to call the manager and complain. The manager listened to what I had to say and simply stated "im sorry to hear that".No offer to make it right or apologize for the lack of customer service. And this was the manager. I am appalled. I canunderstand customer service being affected when during a rush and busy but NOT when there are only 4-5 tables. That's just lazyand passing the buck. Got fajitas from Hacienda Guadalajara instead. There service is always 100%. Read more
This is our second time visiting this chilis and we have no complaints. The food is good and the servers are really nice.
Here for dinner the other night, ended up having to wait 20 minutes or so, when the restaurant didn?t seem that busy. Our... waitress came after about 3-5 minutes, to get our drink order. Then it took quite a while to get our appetizers, and it seemedlike we had to keep reminding her of stuff we had asked for throughout the meal. We all ordered off of the three 410 menu, mostof us getting some kind of sandwich or a hamburger, the chicken patties for the sandwiches being decent size, but a smallportion of fries came with it. We ordered chips and salsa as one of the appetizers, and had to keep asking for refills becausethey kept bringing smaller amounts and were being eaten quickly without being refilled. And when the waitress asked if we wouldlike a fresh set to take home with us after we paid our bill, she disappeared and never reach her to the table with them? Read more
My server, Zae, was so patient, sweet, and accommodating. Despite working a 13+hr shift, they took great care of my friends and... I by providing terrific service. The food was reasonable. I ordered the Caribbean salad with shrimp and the Santa Fe burger. Thegreens in the salad was a bit dated, but the burger was incredible, tasty and wholesome. Overall the experience met andfulfilled the needs of the evening for my friends and I and our expectations. Thank you Chili's! Read more
Chili's burgers are some of the best in town! Done but not overcooked and very flavorful. Service was quick and accommodating... even though she was pretty busy. Read more