Reviews for Al's Pizza in Chicago, IL
Two stars for 5-star pizza?. Only good when they will actually take your order. I?ve enjoyed dozens of their thin crust pizzas.... For the last couple years, they simply refuse to ever answer their phone, and will take an online order and then cancel for an?emergency?. I?ve tried SO many time to get through because I love their pizza, but I give up. Very sad this business whenfrom one of my top favorite local places to one I can support any more. RIP Al?s. Read more
Pizza is pretty good but they never answer their phones... I usually call and if they don't answer, I call elsewhere. Im sure... the owner is losing a ton of money in lost orders. Last time I called an hour before they close and the lady who answered saidthey are no longer taking new orders.. Read more
Al's pizza we am disappointed. Our pizza was delivered late and instead is was soft and not even crunchy. After consuming two... slices me and my wife had a stomach ache for 3 hours. Read more
We've been getting Al's pizza for years and love it. The thin crust is our favorite. Recently, the management changed and i... noticed a difference. When i walked inside to pickup my carryout order, no one was in sight. I waited quite awhile beforesomeone came from the back to help me. I can understand if something was keeping the staff from being available right away butthis could reflect poorly for new customers. But the real poor reflection were the signs posted for employees that were in fullsight of the customer. One sign stated "Stop moving things on this counter. Leave them exactly where they are!!!!". Another signposted on the tea machine stated "No tea, Do not touch!". As a customer, I'm already getting the impression that thismanagement is angry at the employees and doesn't care about berating them in front of the customers. I found that veryunprofessional and it left a poor impression of the new management in my mind. I still would recommend the pizza because it'samazing but the experience of the old employees with smiles on there faces and willing to strike up a conversation with theircustomers was not present during this visit. I'm hoping they were just having a rough evening. Read more
On my way home from work on a Sunday at 7pm, I called and was on hold for 7 minutes. I was curious as to why Al?s would be so... busy that I would be on hold for that long. Finally I pulled over, placed my order online, and proceeded to Al?s. When I pulledin, there was a couple on a chair, a girl sitting on a guy?s lap, in the parking lot. When I walked in, there was no one at thefront for a few minutes. I waited. Finally, the girl walks in, and says, ?pick up, right??. Same girl from the parking lot. Meanwhile while I?m waiting for my pizza, the phone is ringing off the hook and the girl isn?t picking up. Then, another womancomes in, not sure where she came from, and she divvying up cash. Meanwhile, the phone is still ringing off the hook. I feelbad for the owner, they probably lost out on $200-$300 worth of phone orders. They do have good pizza though. Read more
I ordered some BBQ chicken for the very first time ever ordering from "Al's Pizza" and the food arrived nice and hot and was... delicious also. The young lady "Alyssa" took my order and was very polite and professional also. Read more
I went to Al's Pizzeria because everybody always raved about how good the thin crust Pizza is. They were so right, kudos to the... pizza makers !! Not only did we enjoy the pizza we also loved the chicken parmesan. I also want to add that we were greetednicely as soon as we walked into the restaurant and I believe that the waitress name was Victoria, she was very polite and had agreat smile each time she would service us and asked us if we needed thing else, Great job keep up the good work !! I wouldhighly recommend Al's Pizza you won't be disappointed . Read more
I've been goings to Al's for many years . But since owners changed so has their service and pizza. Been calling for the past 3... months to buy pizza no one ever answers. Finally, drove by there to find a sign saying they are on vacation. At this pointthey should stay closed. It's a shame because this used to be my favorite pizza place.. Bye bye !!! Al's Read more