Reviews for Baskin-Robbins in Chicago, IL
DO NOT order cakes from here. They will not prepare your order per your requested time, nor call you ahead if your requested... items are missing. Completely unprofessional Read more
The ice cream at this location is as mushy as soft-serve. Sloppy and drippy. Too bad. I like their flavors, but hate scooping... up melted ice cream in a spoon to eat it. Glad I didn't get a cone or it would have melted all over me. Read more
Went at about 10 pm and only the drive thru was open. Just one person working so service was a bit slow. That said, the order... was handled correctly and the ice cream was absolutely delicious! Read more
Ice cream is the only reason i am coming in this store. But it is nice that its open all night. Ghe employees are really nice... and quick with service. Read more
I had a request for delivery, which of course isn?t allowed but the manager by the name Kristina was kind enough to assist. She... delivered the cake herself to the recipient, am sooo grateful to her for the gesture Read more
Coffee or Ice Cream? Can't make up your mind? Buy both. One of the ladies automatically knows, and starts my coffee, and... doughnuts as soon as I walk in the door. =) Open 24/7 but only Drive Up after 10pm. Read more
No one should complain about their service. They lack employees which naturally causes their numerous customers to be kept... waiting. They have great quality ice-cream and if someone has a problem with their service however, they should go to anotherplace rather than posting useless complaints on the media Read more
Guy Udayasr I, was very rude to me and very unprofessional, because I was ordering and he kept on telling me to hurry up and... when picking up my drinks he told me to get out Read more