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Reviews for Chick-fil-A in Chicago, IL

Dan Moorehouse 1 year ago
3

I went with my family. The chicken sandwich was good. Nothing to write home about. Unfortunately the drink dispenser in the... dining room was broken. It took a long time to get a refill to a drink as the staff was very busy taking and filling orders fornew customers. The staff was friendly but overwhelmed. Read more

Ian MacLatchie 1 year ago
4

Being from the heathen nation to the north, we had never experienced Chick-fil-A. We were not disappointed, this is some tasty... chicken! I always taste test based on Chicken tenders. Simplest and cleanest way to taste the chicken itself. Juicy, hot, a bitspicy, great coating! Recommend! Read more

Elijah Gachii 1 year ago
5

Oh my goodness..we had a great time here . I had a team of over 40 people and they gave us tremendous customer service. The... building has ample seating capacity for almost 100people. The food was hot and fresh and above all delicious Read more

Thy Tran 1 year ago
3

There was a long line. I have the app so I decided to place my order outside the door. Went immediately inside. Other people... that ordered after me received their order. I asked the team about my order after waiting. They found it on the side. Anassociate must have grabbed it but didn?t call my name. I left the store walked home. Food was cold. The sandwich was burnt.Sent my comments through customer service. Response was uncaring and generic. ?We've shared your comments with the appropriatepeople at Chick-fil-A, Inc. and with the restaurant you visited. Thank you again for sharing your feedback. We hope you'll seeit making a difference on your next visit.? This place has terrible customer service and disorganized. Highly disappointed asthe brand is great. The franchise owner never reached out to provide an apology. Update: The restaurant refunded. Read more

Fábio Piau 2 years ago
5

The best chicken sandwich I've ever had! It was perfect. The only thing was the soda machine, that was broken.

3b0p 2 years ago
5

This Chick-fil-A is amazing. Their diner is on the second floor with two bathrooms, playground, refill station, and sauces. The... service is great and they?re so friendly. I recommend you to try it. Read more

Q. S (Honest Reviewer) 2 years ago
2

Bought meal for my kid mac and cheese and it was all burn and additionally bought chicken strips which is burn too. Food wise... not good for me. May be their bad day today but for me its a experience. Locality very good ambiance and cleanliness is goodtoo. Read more

Danielle Sr. 2 years ago
5

Always nice and friendly customer service. The food and tasty and healthy. The rewards plan isn't bad either. Plus, you'll get a... nice view of Michigan Ave from the second floor. Read more