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Reviews for Chipotle Mexican Grill in Chicago, IL

Kyle Behm 1 year ago
1

Just had the worst burrito to date made for me. This place has been slacking for a long time but this is a new low. Avoid at all... costs! Read more

Elizabeth Chang 1 year ago
1

Don?t recommend. The staff person making my order was deliberately slow and clearly didn?t care at all. He left out the main... ingredient until I reminded him and laughed at how he couldn?t wrap the burrito. Some of the ingredients were also clearlystale. Worst Chipotle experience I?ve ever had. Read more

Lindsey Richardson 1 year ago
1

I?ve gone to this Chipotle multiple times per week since it?s opened. The quality of food, portions, cleanliness, and managers... attitude has been on a steady decline over the past year and these last few visits have cemented I?ll never return. Manager isdownright rude and contradictory of themselves. I?ve reported this store to corporate multiple times and never fails - the timeI visited to redeem a reward for awful treatment the last time around, they manage to flub it. Drive a little father and parkyour car at the Clinton location to save your sanity (and eat rice that?s actually cooked). Read more

Bryan Cascapera 1 year ago
1

This was the worst chipotle experience I have ever had, meat was dry, only filled up half my container on guac. Then charges me... 21$ for extra steak when I got steak and chicken. Read more

Kirsten B 1 year ago
1

Rudest manager ever!!!!! Messed up my order twice. The first time I caught it & went back right away. They made the correct... order then switched up the bags when they gave it to me!!!! Customer service here is a joke!!!!! All they can give me is a phonenumber, no sorry or anything. Read more

Rhonda Matthews 1 year ago
1

I placed a order online and did not receive my food it. I put the order for delivery spent over $100.00 including tip. received... a confirmation letting me know that the driver from door dash was delivering the food the food never got delivered. I did callthe restaurant and the MANAGER WAS VERY NASTY, when you are spending money like this and to be treated the way CHIPOTLEemployees did is unspeakable. THIS IS FOR THE STORE ON WABASH. SEND YOUR EMPLOYEES TO A PEOPLE SKILL CLASS BEFORE YOU PROMOTETHEM. Read more

Liv Kim 2 years ago
1

Not just one time issue, I have many issues from past visits. Always busy and unorganized. Pick up order is not even ready for... pick up on time. One time there was whole sandwich on the floor that nobody cleaned. Some employees don?t know what they aredoing so they charged me extra that?s not supposed to be on my bill. Instead of taken care of it, I was so disrespected. I wasso mad but I wasn?t about to waste my energy for $3 but still.. On top of that, I came home and the steak wasn?t even cookedwell. This location is just not a good. Not gonna visit anymore this one. Read more

Shelby H 2 years ago
5

Placed a LARGE team order and the workers were extremely efficient and none of the orders had mistakes! So impressive, thank you... Chipotle! Read more