Reviews for Dunkin' in Chicago, IL
The manager in the early morning is rude and ignorant. Not sure if it's a cultural barrier or what, but I go out of my way not... to go to this DD. I started going to 18th and Paulina instead. Read more
Love the Vanilla bean Coolatta. I don't see how you can mess it up though. Yummers.
This Dunkin? really needs to get it together! As a person who is highly allergic to dairy, I find it troubling that my drink is... rarely made correctly and then when you mention the milk or something is wrong, they make a big deal of making a new one or theymake the new one with less quality. I typically tip as well which makes it worse. Good customers are hard to find, just make thedrinks like the person orders! You don?t know what type of allergies people have! Read more
Well good morning or at least I thought it was going to be until I went to this Dunkin Donut. Where do I start ????? I know the... ???? snacking ???? that's now $3.99 and I won't mention the dry and burnt hash browns that I tossed in the trash with the bacon.And on top of all of that the staff had the nerve to be rude. Well I never was a big fan of Dunkin after they stopped makingthe ????. That was the last time that I will be spending money there. Thanks Dunkin for the burnt breakfast. Read more
Everyone behind the counter is polite, every day. They get all orders handled quickly. Our favorite Dunkin'.
Customer service is great here, but they mess up your order with some frequency. Depending who is behind the counter making the... coffee, they will sometimes treat it like it is your fault that you messed up. Tip when ordering here, be OVERLY specific,otherwise they will assume what you want and won't bother to ask until it is too late. Read more
Allowed frozen coffee order to melt. Pretty much ignored me when I came in to pick it up. Literally took my coffee and reciept... off the counter and walked out since the girls behind the counter were too busy talking to each other. Will not be returning tothis location. Also noticed they haven't responded to any of the other complaints on Google reviews. The Dunkin' I went to inCarbondale would give you a free drink if something like this happened. They were always smiling, polite and attentive. Theyshould train the staff at this location. ???? Read more
No exaggeration. The best dunkin I have ever gone to. This team runs flawlessly day in and day out.