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Reviews for Dunkin' in Chicago, IL

simi 1 year ago
5

the service i got here was so good i?m making this my coffee spot. Farheen was so sweet, helpful and nice! i wasn?t in the best... mood but she made me smile so many times. she was the only one running the store (wednesday 2/11/2022 at about 4:32pm) but shedid so with such an upbeat vibe. she helped me with the earning points through the app although i wanted to pay in cash and mademy drink so well omg. i have had mixed experiences with service workers but this has to be my best so far. dunkin definitelyneeds to give her a raise, she?s doing such a good job! Read more

Arite'Ja Miller 1 year ago
1

I was inside the restaurant trying to order some coffee to start my long, hard day of working, and the cashier was being very... racist and ongoing about how much they hate Black people. Very rude and disrespectful to do in front of a Black person. Read more

D. 1 year ago
5

Had a great and fast experience. The lady closing the store was nice and did my matcha latte great ????

Michelle Bovenkerk 1 year ago
3

Friendly staff, but I have had several afternoon experiences where the lady working does not make my coffee right. I think she... forgets to add the flavor or sugar. Its always bitter. Plus why do you close so early on the weekend? 1pm is ridiculous. Its thebusiest time of the week. Read more

rocky patel 1 year ago
1

I order Medium coffee Extra milk Extra Sugar.But They Give me Regular.I Order With Everything Bagel Butter. they Not Spread... Butter Give Me Bagel Just Sliced.Then I have to Go Ask About Knife.Also Instructing Thing AC Not On This SUPER HOT WEATHER. Read more

Elahe Javadi 2 years ago
4

Across the street from the chicago theater, nice for a quick stop after our show, apparently they close early & are out of a lot... of things by noon. Read more

Tiffany Stallworth 2 years ago
1

I asked for an expresso shot, the cashier charged me for an Expresso! Argued me when it's clearly on the menu that the shot... costs .79 Read more

Zahara Al-Tememy 2 years ago
1

Just tried to come in and order at 12:35 and the girl was like ?we about to close? even though there was still 25 minutes. Very... poor customer service. Spend your money somewhere else where they deserve it. Read more