Reviews for Dunkin' in Chicago, IL
This had to be one of the worst experiences at Dunkin' donuts being charged more than other Dunkin' donuts which is not that bad... but at least you could make sure my cup is full and that the actual ice cream and ice inside my drink was blended properlybecause there's just a huge chunks sitting inside of this and I asked for caramel that I don't see any in there Read more
Bit out of the way but the machalathe was excellent and cookie n cream shake for the Lovely attendant at car wash was refreshing
Good coffee. Variable donut types. Clean, organized, and safe. Helpful and respectful staff. Thank You!
If I had to describe this location in one word, that word would be... Ew. There were flies everywhere, but no room to social... distance for the humans.. If you asked me, well at least was the coffee good? And I would say, it was stale ..it tasted like Iwas sacking on a a used coffee filter Read more
Best Dunkin! Rubi and her team are the best! They have great attitude and attention! I rather drive to come to this Dunkin... rather than the one closer to me, because service is so much better! Read more
The manager Jonathan really values his customers. If ever there's any issue Jonathan always makes it right and I appreciate that... in a manager. And the way he makes a frozen caramel coffee is amazing!! Read more
Ice cream shouldnt look gross in the gallon buckets, but much of theirs was melted and hadn't been maintained with a flat scoop.... The manger should make sure the freezer is 3° and if there was a problem that melted the ice cream. Cut it from the edges andtoss it! The waffle cones were huge, but that fake chocolate on the edges is enough to get you sick. It is very waxy and ruinsthe experience. The very berry sherbet tasted if only sour apple. The mint chocolate ship was faintly green and the chocolatechips had the consistency of shredded coconut. I'm not sure this is because the ice cream was effected by a power outage orwhat. Some of the kids had the snickers which they loved. We tried to avoid the melted buckets so it was slim pickens at thattime. Hope they do better. I realize it is a corporate joint and they dont have the some of standards I'd like, but they defhave to maintain tmfreshness of cones and stop using that disgusting fake chocolate dip! Read more
Good and fast customer service but cleaning on countertop and giving a coffee with spoiled milk that is a one Not satisfied... customer Please put attention in details Read more