Reviews for Dunkin' in Chicago, IL
I?have a roach in my coffee? how does that even happen? The ice machine? I?m disgusted. I just got this chai latte and a Boston... donut and I?m nauseous. Don?t come here, go to the Starbucks next door, for the love of god. Read more
This Dunkin is pretty much guaranteed to mess up mobile orders, I think every single time I placed an order that included a... donut or munchkins it was left off. Getting this corrected also takes forever, as it's hard to get anyone's attention. Pickup isreasonably fast considering the traffic in Olgilvie but it feels far too small and understaffed to be here. Read more
Came by at 5 and the employee behind the counter said they were closed. Walked by like 20 minutes later and he was making... someone a coffee. Interesting. Read more
Someone reviewed them as gangs, but that's exactly how I want to explain them. I'm scared to buy from them because I don't even... know what they put in my drink... You can understand what I'm saying when you witness the gang... Read more
This dunkin is the worst. So many times my coffee has been mostly cream even though I ask for 1 cream. Got the wrong cream... cheese twice now and to go orders are not ready 90% of the time. There's one lady that constantly yells at everyone and abouteverything and talks terribly about staff and customers. Read more
I had the worst experience ever this morning at this Dunkin Donut. Getting donuts for my team and asked for my receipt and the... manager began to speak with the cashier saying next time if they want a receipt they need to make sure they ask for it whenordering and I was so confused because I did, she then went on to say if you want a receipt it will be tomorrow we can't give itto you right now. Then she started speaking with the other workers saying I thought this was going to be a good day. I got hereat 748am did not leave until 8:02am because no one made my order and the line was to long for the cashier to do it. Once thecashier Varsha got all the orders done she asked me what was my order again and she began making it which was so nice of her. Iasked the cashier what was the young ladies name that I was speaking to and she told me Marcy or Marsha I can't recall but theother young lady said what you give her my name for she said because she wanted to know. Marcy/Marsha got very irritated sayingdon't give nobody my name and what you asking my name for because I said you won't get your receipt until tomorrow. I said nobecause you are ruled and someone needs to know that she said Oh well I don't care go tell what you want I been here 10 yearsthat ain't gone do nothing and then she went on to say its always the black people trying to get other black people in troubleand they be the ones starting it. I did get upset when she said it and I told her stop being ghetto this is a business and youneed to conduct it as one and I left. I want to say the young lady who took my order was very respectful and professional butthe other young lady made it a hostel environment for everyone. I am sorry to have to write this but if I don't you will notknow who you are hiring. Overall this dunkin donuts is my go to for team meetings and I never experience this before so Iwouldn't say don't go but they really need to do something about Marcy, the crew may be afraid to say th Read more
I really like this Dunkin. I go like once every day no matter what to get that hot coffee or carmel cold brew. Staffs knows... about their coffees, donuts are the real delights. Staff were always courteous and helpful. Definitely this is my place forquick bites :) Read more
EXTREMELY watered down iced coffee. They were friendly but the iced coffee was terrible. Just go to Starbucks right next to this... Dunkin?. Would not come back here. Read more