Reviews for Exceptional Flavour in Chicago, IL
Absolutely enjoyed this soul food. Very good and flavorful. Very fresh. Definitely will be ordering again
The ordering experience was poor. The website doesn't have links to any of the ordering services this restaurant must be using.... So we called. After multiple phone prompts, we got an answer by a harried sounding woman who took our order and told us her cardmachine was not working. She said our order would be ready in 30 min. We were 11 min away so we drove there and waited in thecar. At the agreed upon time, we went into the building to discover a big white room right out of a dystopian novel. There arelockers on one side, a bunch of ipads around the room and a counter behind glass with nobody there. We tried to sign in asdirected, but the only way to do so requires you to enter the service used to place the order. I guess it's supposed to directdrivers to the corresponding locker for the order. We didn't use a service, so this was unhelpful. Eventually an attendant cameto the window and tried to look up our order but it wasn't in the system. She suggested we call the number we used to order. Twotries later, the harried woman answered the phone and sounded confused about whether we were in the correct location. Afterdescribing the room, she said she'd bring out our order. We waited another 15 minutes before she arrived with our food. It's agood thing we had exact change because there were no other options. When we got home and opened the boxes we were....underwhelmed. The portions were small for the cost (see photos) and apparently a salmon entree is just that. Salmon. In acontainer. No sides, no bread, no salad. So the food was ok. Salmon was a bit overcooked, but it wasn't too dry to eat. Thepeach cobbler was good. The fried potatoes were fried. And they were potatoes. So yes. They tasted like fried potatoes. Nothingwas bad, but I wouldn't call it "exceptional" either. The photos below (plus a strawberry lemonade that was delightful)represent $42 worth of food. Read more
Waited 50 minutes in-person for an order at the South Loop location that got cancelled without a call or explanation. Menu looks... great though! Read more
The food is amazing, reminds me of grandma’s cooking. The service was great too, I felt welcomed as I walked in the door,... I’ll definitely be back for more. Read more
I loved the food, it was also a great portion of the food. I actually had the soul food. It was amazing.
The name says it all.omg the food is bomb! Id been craving some good soul food for a while and everything was amazing just like... if my grandma made it. I left a facebook review too just so everyone will know they have to try it! Read more
Like the title says Exceptional Flavour! Great place to order from!!
The food is very good, we all enjoyed it