Reviews for Hard Rock Cafe in Chicago, IL
Food and waitstaff were pretty good but the gift store was less than ideal. Ambience and environment in the restaurant were... pleasant and relaxed with very enjoyable music. We enjoyed looking at the memorabilia. After making over $150 in purchases, wedecided we would rather have a shirt rather than one of the hats we selected. The lady behind the counter on 6/19 rolled hereyes and appeared put out at the request. A non-starter in terms of reviews for me. Read more
Food and service excellent. Our waitress Jasmine was warm and friendly. The café was fairly quiet when we visited on a Monday... night. We tried to visit the day before but it was closed for a private event. You can’t really go wrong with Hard Rock Cafefor good food, a nice atmosphere and a cool gift shop with locally-themed clothing and accessories. I got a souvenir glass formy cocktail which was Chicago-specific. A nice touch. Read more
Today was our first time ever in Chicago, and at a Hard Rock Cafe. Staff from the moment we entered was friendly, let us know... where to find stuff and our Server Dan, was amazing! I got a mini Oreo milkshake (to die for) and my drink was a mango berrydrink also (to die for). My wife ordered a country burger which was a little too well done, but outside of that was great. Theirfries were amazing. I ordered the chick Mac n cheese pasta, which my first dish came out and there was a hair in it. But Dan andthe manager corrected it right away, brought me a new dish and even comped it off our ticket even though I never even asked themtoo. It was honestly a genuinely great experience and I would highly recommend this location! Read more
I love the food! Our server (maria i guess her name) she's so nice and friendly staff and so everyone! Sorry did not take... pictures on the food i forget to took picture on it! But I ordered Chicken wings with fries and hamburger toy husban ( forgotwhat kind of hamburger he ordered ????) Read more
This place has all good things to offer. We had an amazing time dining here. The food was very good, the service was excellent... and the cherry on top of the cake is overall vibe and good music. Although it took an hour for us to get seated due to the waittimes, we still enjoyed being there with the music. The food was fresh, tasty and good portion sizes. Kids enjoyed it a lot withthe live band playing some of the favourites.Overall a pretty good experience. Just feel that parking was bit too much, havevisited other downtown restaurants, usually all restaurants validate parking tickets if you dine with them but this one didn'talthough the parking is in the same lot. Read more
Food and customer service were great! We did not know about live music from 8pm to 10pm on Friday night. Impossible to have any... conversations. Music was great! Bluesy vibe ???? Read more
Went to HRC yesterday and had an amazing customer service experience, hosted by the lovely JOSH! He was amazing, always made... sure we were all set & comfortable. Will definitely be back as long as he’s on shift!?? The MESSI burger was awesome! Read more
Pasta were both gorgeous and lush, the waitress was amazing and let us look around whilst we waited for our food and before we... paid. Live music whilst we were there at 5pm, great time for a couple. Read more