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Reviews for IHOP in Chicago, IL

Viktor Gaming 1 year ago
1

I came to have a nice food experience, but got only closed door and rude comments from server. She kept insulting me with "I'm... going home, my shift is over, manager told me to close the door, because there is no one to serve people" Than even for ordersto go she left without continuing conversation and said bad words for another person in a car. I think it's not the experienceyou want to see in Illinois, better to fire such stuff and send manager for management courses, or even downgrade her to kitchenhelp. Visit took place - 11/24/22 at 4:20 pm Very bad experience in that big national holiday. I was thinking about IHOP muchbetter, than it is in reality. Read more

Adam McGibbon 1 year ago
5

In Chicago for a week and have eaten breakfast here on two occasional. The food is great, quite a selection and the portion... sizes are pretty huge. The staff are helpful, friendly and welcoming. Good food, good prices so would recommend! Read more

Waheedah Ameenah Giles 1 year ago
1

Worst experience ever. My server name was Oscar and he was just rude and not very experienced. He assumed I seated myself when... another sever did. He didn?t offer any water or bring any to the table and I waited for at least 10 minutes before he decided totake my order. When other people came in his area he serviced them the correct way and even brought out water to them and theygot to order right away. I didn?t leave a tip because he didn?t deserve one Read more

Cormack 1 year ago
2

Wow if only this place was better, food was at the level you expect for a chain. But the management isn't taking care of the... restaurant and I had to wait way longer than I should've for food. Their staff seems overworked and underappreciated to animmense degree. Read more

Maricel Ortega 1 year ago
1

It makes sense that people here are reporting the manager to be mean and discriminatory towards customers, as they just fired a... friend here for albeist reasons. I can?t imagine how cruel they are to their staff? Will make sure that if I ever go out inboystown to NOT eat here. Read more

Hussein Ally 1 year ago
2

Went to get breakfast for my family. Was told when paying that they did not have enough change. When asked why, was told the... managers do not leave the key to be able to make change, and was asked if i could visit another establishment to get change.After visiting five different places, was able to get change so i could go back and pay. Was told to call or come back to talkto a manager about. Came back to talk to a manager, and was treated rudely. Told that it is the servers that are required tohave change on them to make change. When asked what happens when they run out of change, I was told the same story. Anothermanager came up, and asked what I wanted done, or was I just trying to be a jerk. I explained that he was the manager, and itwas his job to offer compensation, to which I was told I was wrong, and to get out of the restaurant. Asked if he could writehis name down so I could reference him yo higher management, which he refused. Then talked to their management company, and wastold that something will be done, but that their rules don't allow them to show transparency, or to compensate customers forpoor service or inconvenience. This place used to be amazing, but now is just a restaurant that does not value customers. Juststinks since my family has been going here for over 15 years. Never again. Read more

Nivin Simon 1 year ago
1

The waitress wasn't very friendly nor did see make enough visits to our table. The place wasn't busy at all. It's important to... respect the craft and humility if hospitality. I would have give zero star if i had the choice? worst ihope I have ever.. Read more

Savannah Raines 1 year ago
4

I love this place, I love the people that work here, & I love coming in to eat after a night out. However, lately they have been... closed every time I go. According to the hours they never close. However, we went after the Gaga concert on Monday & therewasn?t a single sign of life. It would be nice if the business hours truly reflected the operating hours. Read more