Reviews for Jaiyen Restaurant in Chicago, IL
Got the teriyaki chicken. Chicken was over cooked (cooked twice?), and the sauce was more thinner than chicken soup -- and yes I... know sauces thicken up as they cool, but room temperature sauce looked like this. I genuinely couldn't eat it and had to throughit out. Egg rolls are good though. Read more
It's so hard to choose what to eat from their menu! Always tasty, my favorite sushi spot so far.
right now it is only available for take out or delivery. They have lunch special which is quite cost-effective. The food is... delicious in general but not stunning. Read more
I had to plan an affair and used a Groupon voucher. Food was delivered on time and hot. Flavor was authentic and enjoyable.... Large group of diverse guests all enjoyed the food. Read more
Sushi was thrown loosely into generic takeout containers and then put in a bag vertically so they clumped together at the... bottom, nigiri all fell apart, anything with fish was rubbery, sashimi all tasted the same. Ginger was watery. Wasabi was OK.Tuna tataki was OK. Veggie roll was fine. Only included 1 pair of chopsticks on a 16pc order. Overall this place is terrible.Not sure how they stay in business with so many other sushi joints around. Read more
Delicious and affordable! Fast staff the crab rangoon melted in my mouth the rolls were awesome and soup is on point
Nice place! I had the spicy stir fried udon noodles and kappa maki rolls, and my friend ordered the turtle roll. I loved the... presentation, and the food was delicious. Great service as well. Will definitely go back! Read more
I have always loved Jai-yen. It is my favorite sushi place in the city. I have been going there since 2007.However this evening... I placed an order and it didn't arrive by the expected time given. Fifteen minutes after the estimated time I called to find outthat my order hadn't even left the restaurant. I was assured that my order was on the way. I live 10 minutes away. 30 minutesafter my first call my order still hadn't arrived so I called again to find out that it STILL wasn't ready. The whole experienceruined my night. An hour and a 45 minutes experience of bad customer sevice lost you a loyal customer of 15 years. Read more