Reviews for McDonald's in Chicago, IL
I?ve never had an issue at this McDonalds. Service is prompt and quality of food is as good as it gets at McD?s.
Today I was waiting 15 min for my order. Drive thru line was long so I decided go inside. This was bad decision. Waiting... longer then on Drive thru. Service had a bad attitude to customers. Read more
So me and my friend were ordering from the kiosk and my friend accidentally used a different one I said ?its fine , i?ll let the... cashier know and pay for us both? so I go up to the cashier and let her know handing them a fifty because our orders togethercosted around maybe 40 something , the cashier goes ?No I?m only charging one? , i specifically told the cashier I?m using thefifty to pay for us BOTH because my friend accidentally ordered from a different one and they kept repeating ?i?m only chargingone? so I had to pay the second order with the money I got back, we got our food but I?m quite disappointed. Read more
4:00am Sept 1, 2022. Arrived at McDonald's you can see the employees cars in the parking lot if that does belong to them sat at... the speaker for 5 minutes to no avail nobody answered went to the windows nobody's answering so apparently they don't workovernight they're not 24 hours they haven't even switched to their breakfast menu yet I wasted my time going there this morning.That's the last time I will go to that McDonald's early in the morning cuz first of all the rude in the morning second how areyou not doing your job they're supposed to be somebody here it is a 24-hour location. If you don't have somebody there becauseyou only got one overnight worker right now and they called off on you or something at least put a freaking sign in the windowletting people know that you're closed!! You need somebody to work overnight that shows up and does their job give me a call Ihave somebody for you Read more
The restaurant look nice inside but the treatment is trash or even worste, the manager is very mean. I ordered an apple pie... which does not need any work and there was no one else in the restaurant yet it took them 25 minutes. Whenever I asked about theorder they said it didn't go through yet, at the end I got mad and left without my order. The people in this location don'twanna do any work they just want to sit around and get payed Read more
Someone leaves the drive thru, person at the pay window just takes my card and charges it. I get to the front window and they?re... naming a completely different order. The lady at the window grabs the manager immediately who just comes in super strong for noreason like I did this on purpose and was extremely rude. She did not let me get a word in at all and was talking over me. Ireally couldn?t believe it. She didn?t let me explain the situation at all. Instead of saying oh sorry about that let me fixthat for you and charge you for your order she storms away, gets me my refund and doesn?t say a single word. I feel for fastfood workers and am always polite but this lady has a nasty chip on her shoulder for absolutely no reason. Read more
My daughter gets treated to McDonald's once in a while and when we do go to one we always pick this one. They have a play area... that is newly remodeled. The kids there are always nice and polite with my 3 year old. This location is fairly clean but not100% so that needs to be improved (family restroom and tables). Read more
I walked in at 6:30am and the kiosk machine was down so I went to the counter and I was standing there for about 5 minutes and... no one helped me. (By the way I was the only customer inside) The man who I assume was a manager just looked at me and didn?tact knowledge I was standing there. Another employee walked in and instead of asking if I?ve been helped she just ignored me.Worst customer service! I left with out ordering. Read more