Reviews for McDonald's in Chicago, IL
This is awful. Ordered a large chocolate milkshake and they gave me a small vanilla milkshake. Asked for a cheeseburger ketchup... only and they gave me and cheeseburger ketchup only and no American cheese Read more
I went through the drive thru and customer service was unexpectedly amazing. The young lady at the window was patient and took... time to tell me about the McDonald's app. Keep up the great work Read more
Rude service , unprofessional. Whoever they had working at drive thru when I went was really disrespectful when I asked a... question. Never again will I go there. Read more
I was at the drive thru lane closest to the building. I was told to wait, so I waited. Watched as two cars in the other lane,... were taken care of. When the third car pulled up, I decided I wasn't going to wait any longer so I ended up leaving. Read more
This location does not comply with McDonald's standards. Meaning they're charging you more then they should be paying. And they... don't carry everything that the corporate locations carry as well. A lot of times the quality of the food is also not up to par.when you deal with privately owned McDonalds. I would not suggest this McDonald's to anyone. Not to mention the customer serviceis shotty to say the least. Read more
The worst customer service especially through the drive-thru I was missing a gulp of coffee I asked him if they could put the... rest of my coffee back in there because I didn't shorten my money why are they shorting me my coffee and they filled it up withmore ice instead of coffee which was something I did not request it. Then all three workers hovered around the cup which made mesuspicious that they were doing something that they shouldn't have been doing to the coffee which made me not want to drink thecoffee at all unfortunately.they charge more for syrup and whipped cream in the city here. I've been all over the city this onecharges the most. Just recently came back here actually went inside the dining area the place got quick and efficient servicebut good Lord there's a whole bunch of flyers just flying around every time a fly lands it vomits. If the food didn't come quickand efficient and hot I would have not be purchasing it and ask for an immediate refund. Read more
This McDonald's has gone down hill fast. Always a line, then 5-6 cars parked waiting for food and even more still in the line.... Waited almost 15 minutes for a big Mac and quarter pounder. Then later in the day, waited 10 minutes for Sundays. Not surewhat's going on, this place used to be nice and fast. Read more
Children's play area needs to be tended to. There was urine in the slides. The food was cold and orders were messed up.