Reviews for Rozana Restaurant in Chicago, IL
Good hookah best tikka and good service
It is a nice Hookah/Sheesha place. They make it good runs like for an hour or couple of minutes more then an hour. Which is... nice. They have a bar and good board games while you enjoy your hookah. Great service. Indid not try any food, cause it will notbe a good decision. Read more
Be careful!!!!! I am not the only victim Food is good, but they like to overcharge their customers!!!!!!! Read the other... comments! I ordered ONLY 1 chicken platter for pick up (cost is 17 usd) and paid with my credit card. After a couple of days Iwas checking my credit card expenses and realized ROZANA restaurant charged me 28 usd for that chicken platter. WHY? they mighthave thought I would not notice it. So please always check your credit card and don't trust this place! There is no reason ATALL for them to charge a different price. I called my bank and put the claim. Then called the restaurant and they offered me aplatter """"on the house""""" (are you serious? I had already paid) I just wanted my money back, I wasn't willing to pay for anunwanted dinner just because they deliberately overcharge people to make EXTRA MONEY IT IS A SHAME! Then when I read the otherreviews in google, I noticed it is nothing new! they do that to other people too just to make profits!! I bet there's a bunch ofpeople who just simple don't even check their accounts! Please do and call your banks, they will actually help you get yourmoney back. I DID. And will never order something in this place. HATE ADVANTAGEOUS PEOPLE Read more
Went during posted business hours to find a locked door. Two people were inside, came to the door, and reluctantly let us in.... Nothing on the outside mentioned that it was a hookah bar, but both of them were smoking inside despite posted signs, and theinside smelled horrible. Left before we got sick from the fumes. Menu looked expensive for the quality of the establishment, butcan't comment further than that since we didn't order anything. Read more
We enjoy the mateh , the food was delicious and the hookah was good 2 .. thanks guys ..
This place is beyond amazing! The food is delicious and it's always fresh. The owners of the restaurant are very sweet and very... friendly, they make you feel like family every time you come in. Saturday Nights are beyond amazing and fun. The entertainmenton Saturdays are always fun and the singers they bring are beyond amazing and beautiful voices. They always bring a differentsinger from out of state or country every Saturday so there's always someone new to listen to! I must also say the customerservice is great and always helpful when your in need. Out of all the restaurants and lounges I have been to I must admit ROZANAis the best and most exciting by far! It's not expensive and it's always a great time every day and every Saturday. The familyand the employees are the most sweetest and generous people I have yet to meet. If your looking for a great night out, anamazing weekend, and delicious food, you must go to Rozana! I give this place more than 5 stars if I could. They also reservespecial events for baptisms, engagements, birthdays and more. If you want to have a great time Rozana is the place to go to!!! Read more
I don't understand the negative reviews, I went to this place and it was off-the-hook!! First off, the owners are very friendly... and they always check on you to see if you are satisfied, and are always willing to make things right or honor your requests.Even the singers are friendly and always greet each customer. And yeah the food is worth the trip, it's homemade and not frozenlike the other places I have been to. The music is authentically arabesque. I am definitely going back to this place. Read more
If you ‘sound black’ (those who applies to know what I mean) don’t bother calling in your order for pickup- they won’t... make your order until you arrive and pay. Meanwhile as I was waiting for my food, I watched multiple non-black folks instantlypick up their orders instantly upon arrival. It’s happened multiple times now so no longer dealing with this spot (andhonestly the food wasn’t even all that, just was convenient for me) Read more