Reviews for Thai Thai Restaurant in Chicago, IL
I used to love this place but sadly it’s become awful. It took two hours to get our food and we were there for pick up. It’s... one old woman working in the kitchen—that’s it. She looked completely out of her mind. When we got home we discovered ourorder was wrong. We called to ask for our money back and we’re hung up on three times. What we had ordered and received was sobad I could not believe anyone would qualify it as takeout. I miss the old Thai Thai. I will never go back there again. Isuggest it’s avoided at all cost! Read more
Had enough of this place! Not what it was before. Long wait time for both delivery and pick up orders. Waited over 1 hour 45min... for delivery and received overcooked tasteless pad thai. Yesterday ordered for pick up though the app, had to come back twicebecause they did not get my order right. Got home with disgusting chicken satay skewers and again over cooked, soggy, tastelesspad thai. And over priced! Frustrating to have this place go down hill after 10+ years as a customer. Read more
I haven’t been in person and I am sure there food is good. Definitely do not order delivery if you would like to actually try... the food. Two and a half hours later and nothing. This was after being told multiple times that the food would be here in twentyminutes. Longest twenty minutes of my life. Would have loved to add this place to a list of regulars, but I guess not. Justfair warning if ordering delivery. Changed my stars. On reflection the delivery was garbage. The food was good. Read more
Alas, the reviews are true. Tried to give them the benefit of the doubt that delivery was the problem, but nope, so is pickup.... Was given a 15 minute delivery window and showed up at the end of it. Food hadn't been started yet, but was told it would take20 minutes. 45 minutes later I left without any food. Sadly, don't waste your time. Read more
Ordered for delivery, given 1 hour window. Restaurant is 5 mins from my house. Time passed and tried calling the restaurant... multiple times, no answer. Emailed to order receipt and then 2 hours later delivery guy shows up, told driver to take it back. Icalled the restaurant and they finally picked up. Said it's been 2 hours and they didn't answer the phone so I got other food.Asked for my refund and she argued with me and did not agree. Could not barely even understand her. Will now need to deal withmy credit card company to get a refund. Do not order from this restaurant!! Read more
They are horrible on Grub-hub. I ordered and somehow showed that order had left. Order never arrived. When I called the... restaurant they claimed they can no longer see my order to call Grub-hub instead of them addressing issue with Grub-hub. Yourisk not getting food from them. Read more
I like all the dishes I’ve tried (soups, all appetizers, noodle dishes and chicken dishes) the Tom kha soup and pot stickers... are my favorite! Only giving it four stars cuz the customer service is meh and they don’t have drink size options for theirteas ( which are 50% ice) Read more
I'm sure the food might be fine, not that I would know. 2hrs after ordering delivery, and the driver calls from an address... almost 1.5 miles from me and when I tell him he is at the wrong address tells me that in fact, it is me who does not know myaddress. I confirmed the address was correct in the ordering app, but never did receive the food. Avoid ordering delivery fromthis establishment. Read more