Reviews for Dunkin' in Chicago Heights, IL
The morning crew rocks, but the staff working in the afternoon have no idea how to read customized coffee orders (2 sugars means... 2 sugars, not half the cup to where it's undrinkable) and don't fill the cup all the way. Go to a different Dunkin if it's after11 am Read more
Definitely the place to go if you like half cooked bacon and partially toasted bagels
I love this Dunkin Donuts. The employees and the manager are super nice. They all have great customer service. I always go to... this location Read more
Usually good.so.hgts il.location is run well.people polite...i usually go daily should buy some d.d. stock...ha
Bought a large strawberry refresher and was charged $6.15 according to my bank notification on my phone. No reciept recieved.... Very disappointed that I was cheated . I always purchase this drink and pay no more than $4.76 for it. Read more
I usually go to Starbucks but occasionally try to give DD a chance because its in Chicago Heights (my hometown), every single... time I go to this location they give me the wrong order. Today I ordered a Matcha with oatmilk and received Matcha with expressoshot. Literally makes no sense! safe to say I tried but I am done Read more
I ask for a small coffee (cream with no SUGAR). He charge me for a medium, I ask him a small & give me a refund for the... difference. I drove off & taste it OMG so much sugar. OMG he gave me a diabetic coffee. I return to the store & ask for arefund. He already had an attitude & he started talking disrespectful to me & told me no more, I wont service u again, dont comeback here N#&@;. I was numb, like Wth did he say to me. I drove off. Now it becomes an legal issue. Read more
I pre-ordered 4 dozen donuts and 2 boxes of coffee the day before for a meeting I had the next day. Not only was my order not... ready at the time I asked, They only gave me 3 not 4 dozen donuts. I did not realize the missing dozen until I was at mymeeting. I went back later and got my money back. That is the second time I have pre-ordered from DD and they got my orderwrong. Read more