Reviews for White Castle in Chicago Heights, IL
Even though they were very busy I got my food fast and the staff was very friendly.
It needs to be cleaned regularly, especially since we have been faced with COVID. Someone should be cleaning after people done... in. The tables weren't clean and it just looked sticky on the tables and floors. Read more
Waited entirely too long as they realized my order must have been given to the wrong person. When my order was finally received... the burgers were not prepared as I had asked. Not understanding why as the instructions were printed out on the receipt. What'sup people??? Read more
We had a large order and they told us to pull up and we waited only maybe 7 or 8 minutes and then the most friendly Well spoken... Manager can came out and gave us our food and the order was exactly what we asked for She was a breath of fresh air and ittakes a lot for me to give compliments Wonderful is all I can say. Read more
Went inside to order for the first time. Fryer and grill appliances were beyond disgusting. Floor behind counter was beyond... nasty. I worked in fast food this was not the ordinary daily build up. They should get a sirprise inspection. Felt sorry for theyoung workers not their fault falls management. Wiill not visit again Read more
Unless they have a serious lack of employees, no one should have to wait damn near 12 minutes just to get the order over the end... of car. I finally decide to go to McDonald's. At least I didn't have to wait over 10 minutes just to place the order. This isthe location near the corner of Lincoln Highway and Western Avenue in Chicago Heights Read more
Was overcharged then when I talked to the manager, she acted as if it was beneath her to speak to me! Very unsatisfied. Then my... order and another person's order was put in the same bag. If I want honest they would be out a lot of money! Read more
Never had a problem with service or food here. While everyplace is closed in the area this place stays open. So, as a customer... please be nice to people working here because they are trying and no other place is open. Read more