Reviews for White Castle in Chicago Ridge, IL
When i fly into Chicago, the first place I look for is a Whities...if ya know ya know. Hood comfort food. Love them ????
The team at the Chicago Ridge, IL White Castle on 11/18/22 at about 7:30pm were amazing!!! I made an online order that was... perfect, although I needed to go in for the sack of chicken rings that were not in the bag. We had a wonderful conversationabout Thanksgiving and the foods that their families made special for each one, including everything from Irish to Puerto Ricanfoods and of course, the White Castle stuffing. I wish everyone at this location many happy memories with their families andfriends during this holiday season. Thank you for making my night with you special! As usual, the food was amazing! THANK YOU,THANK YOU, THANK YOU! GOD BLESS THE CHICAGO RIDGE, IL WHITE CASTLE TEAM! Read more
They were a bit backed up in the drive through, but they were curious and apologized for the wait. For was fresh and good... ???????? Read more
The business was in such a hurry cheese sticks were called hamburgers were sloppy as hell the fries sucked won't be going to... that one anymore disappointing Read more
The ladies are really friendly and quick in the drive-thru and inside. The food's always hot.
I will be honest, the young lady who works the drive through, she needs to be fired. I've visited twice and her attitude is... terrible, which I'm sure provokes a lot of negative customer reactions. I usually ignore her because I'm not there to be herfriend, but I've witnessed on two occasions her either arguing or getting disrespectful with customers. It's not acceptable andif that's how she operates, then she doesn't need to be there. I'm a retail manager and I would never allow my staff to bedisrespectful to a customer. A customer asked her last night for a phone number, I'm assuming for corporate office, she tellsher I don't have it go online and get it then slams the drive through window in her face. My first visit there, she didn't greetme, she wasn't pleasant, she just goes, "go ahead!" I was still nice, I let her know I had a mobile order, then she goes, "pullaround" then I get to the window and she asks me if I had an order that wasn't even mine. Mind you there was no one in therestaurant and 1 vehicle in line when I pulled in, so that's obviously the first 2 orders...one being online. The older ladytries her best, the two young men seem to know what they're doing, they're just a little slow and in need of some coaching onspeed. 4 people is more than enough to be able to operate a little better. However that young lady's attitude doesn't help. Theleast you can do is remember you're being paid and you work in the service industry. If you can't have customer service then goaway. I live in this neighborhood, it's unacceptable. Read more
I found a HAIR in my burger...i was hungry mate. 6:30 a.m. I wasn't expecting this...i called them right a way,and lady offered... me a Free Burger yes this is want i want,6 a.m,i dont have a car,i ordered thru uber eats,and their respond- free burger... Read more
I Love White Castle, been getting them for 40 years. But, the last few times I got them in Chicago Ridge, they've been horrible.... Don't taste the same. Very disappointed Read more