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Reviews for Mountain Mike's Pizza in Chico, CA

Abbey Thompson 1 year ago
1

First of all my family and I have LOVED mountain mikes pizza for years! The one star, is strictly for the customer service and... management. My family and I ordered a large pizza the other night, and it took nearly 2 hours to deliver. We called within thetwo hours and checked in, they said that they were almost there, and we worried it?d be cold when it arrived. They told us tocall them if that were the case and they?d offer a refund or a redelivery. Low and behold, once the pizza got here it was cold.The gentlemen who delivered our pizza was very nice and had great customer service, and apologized for the wait. Once werealized our pizza was cold, we called them, like they told us to, and a different gentlemen we spoke to, who was supposedly?the manager? was horribly rude to my family. He was very short and flippant, and said ?well we just don?t give out freepizzas?. This man assumed we were just a bunch of lousy customers looking to get a free meal when that?s not at all the case. Wecalmly asked for his name so we knew who we were talking to, and he refused to give it to us. When we were calmly trying to workit out, to find a middle ground, he kept talking over us, and getting frustrated, and when we said ?can you please not talkover me?, he said ?I don?t have time for this?, and hung up on us. I almost believe that this guy isn?t really the manager, andthat maybe he was a long time employee that the managers ?trusted?, because we really couldn?t believe the way he was acting. Hedid however offer to send us another pizza, but because we had waited two hours, we had to run an errand to get meds for my dad,who by the way has stage IV cancer, therefor we HAD to leave. Maybe we would?ve told him that, if he?d had given us a chance andnot hung up on us. Because of the management, unfortunately we won?t be eating there anymore. We?re not the kind of family whoacts entitled, as some of us DO work in food service. So please believe and trust what our experienc Read more

Melissa Martinez 1 year ago
5

Absolutely the BEST overall service, pizza and salad that's been delivered to my house in the past 2 years!! EXTREMELY AWESOME... staff and delivery driver!! So wish I would have tipped more than I did, because they were SO WORTH IT!! THANK YOU MOUNTAINMIKE'S!! In my opinion, you guys are currently the BEST service and quality made pizza in Chico!! Sincerely, ONE HAPPYCUSTOMER???? Read more

Johnny Ricketson II 1 year ago
1

10/7/22 4:40 pm Delivery driver swerved in front of me to pass a car in front of them. Had to hit my brakes. Unsafe & dangerous... driving. Called to complain. Got a ?thanks?. Unappetizing service and treatment. Read more

Cameron S 1 year ago
5

This establishment is much like most Mountain Mikes but with a major singular difference, it has allowed the Non-Profit I... volunteer for to meet here without cost. This is major for a small NP like us. We are thankful for the space but it doesn't hurtthat I'm a major fan of the iconic Mountain Mike's Pepperonis! Read more

Ben January 1 year ago
5

Excellent service and great food. Delivery driver was exceptional and the pizza was so hot, we had to let it cool down before we... ate it. Read more

Candy Hopkins 1 year ago
4

Only draw back was my niece losing quite a few quarters on the fun machines but I prefer Mountain Mike's over every pizza place... here!! I want Wednesday all you can eat pizza back... Btw Read more

Ghost Rogue Adventures 1 year ago
5

Loved it! We came in from out of town and one of our relatives recommended it so figured we?d give it a try? Some of the best... pizza we?ve had in a long time! Two thumbs up ???????????????? Read more

Christobel Gomez-Garcia 2 years ago
5

Mountain Mikes is my favorite hometown pizza place. They serve the best pepperoni. Each pepperoni is so crispy that it curls up... in the heat of the oven. They aren?t stingy either. You get plenty of pep in every bite! I usually ask for a side of ranch todrizzle on top which takes it to a whole other level of flavors. I miss this place! Living in NYC now all I can do is wait untilI visit back home to get another slice. Read more