Reviews for Dunkin' in Chicopee, MA
It's hit or miss depending on who's making the coffee. Some times it's good and then they are times it sucks.
Great staff. Clean. No air conditioner was on. It was very hot inside.
This Dunkin is amazing. I go out of my way to go here, the workers are always super nice and always have a smile on their face... even when it?s crazy busy and short staffed. They make my coffee right every single time and always give me an amazing sandwich.They are very quick, kind, and courteous all at the same time. Read more
HUGE DEEP pothole in drive thru that you can't avoid to get to pickup window. I'm diabetic and asked for equal in my coffee an... received real sugar. That was not fun to deal with when I was at work. Windiw girl was gabbing flirting with guy ahead of me forseveral minutes .was super frustrating cuz I had to get to work. I go out of my way to avoid this location now. Used to be myfave Read more
Normally they kill it here... Today very under staffed. The line nearly moved since they were so busy with drive through and the... pick app orders. Food wasn't that great. Coffee was good tho. The employees were busting their butts to get it done. Great jobon the 3 employees they on shift. Read more
This is the only Dunkin I always get my orders wrong. They dont pay attention to what I order and always adding more things than... I ask for. I always order coffee with 2 sugar but they always put extra sugar and yes, they do change it after I ask and neverapologize. Today I simply ordered plain bagel with cream cheese and when I was ready to eat I saw that they gave me croissant.Its not the first time they mess the order and will not be the last time. I strongly not recommend this dunkin to anyone. Read more
Always a good spot to get coffee. Seems they have a bad run of cups lately. Leaking through side of cup and through lids. Not... this locations fault for corporate supply so giving 5 stars as staff was quick and restaurant was clean. Read more
Nice new renovation, paired with too few staff & employees who gossip 15+ minutes at drive-thru! Person in front of us left,... confusing them, & our app order still dumbfounded them. This sort of thing is why I use the app at all. Unbelievable. ???? Read more