Reviews for Pizza Express in Chicopee, MA
Met the owners when they came into where I am a waitress. I've been in the restaurant business for over 30 years. These owners... were polite and nice and seemed like they Cared about their staff. They were enthusiastic about their restaurant which is abreath of fresh air. If the food is as good as the owners, then it's a winner in my book Read more
I went to order a med calzone, got there and was told the price had gone up but that it wasnt on the menu. I said fine. I... received my receipt and boy had it gone up by $4. So I paid over $18. The calzone was the size of a small one, kinda slim insideand it tasted salty. Wont be going back unfortunately... too pricey, too salty....... Read more
Take the negative reviews with a grain of salt BC those are impatient or agitated people100%. I use to always order from... brothers, I recently switched to pizza express-quick delivery, great tasting pizza(try the 5 cheese my favorite), also thereprices are very reasonable for the quality. I definitely recommend calling them for orders don't use the apps on phone BC itseasier to call them never had a problem that way. Try them out for your self I personally love the food. Read more
ETA: Tried them again, using the Slice service so I could order ahead and then pick up. My pickup window was 1:42 pm- 1:57 on. I... arrived at 1:50 and was told by a man WITH NO MASK ON that it would be another 5-7 min. I walked out with my food 20 minuteslater. Why did I pay a dollar to order ahead if you're not going to make my food until I get there anyway? Not even to mentionthat 2 out of the 3 people behind the counter weren't wearing masks. Never going back. Honestly, the food is fantastic. But wecalled several times yesterday, and no one picked up. Today, our call was answered, but instead of the 20-25 minutes we werequoted, it took 45 minutes. And then they charged an extra percentage of our large order for using a credit card without lettingus know ahead of time. I get adding a surcharge if the order is under a certain amount, but to fully pass on the credit cardcompanies' fees to the consumer is bad business. I love the food, but the service makes me not want to go back. Read more
I was really happy that the followed the request with my wings, as I like them XTRA crispy, pizza was good but was warm. Didn't... arrive in pizza storage bag to keep it hot but overall was a great eating experience. We will be ordering again! Read more
My Granddaughter & I ordered calzones recently, and the new team is great in all aspects. From the dough to the dipping sauce... was perfect. Their ingredients were fresh and of good quality. I will, without a doubt, be ordering from Pizza Express often asI can't wait to experience their other dishes!! Thank-You to the team and continued good luck on your new business!! Read more
From California, and they delivered to me at the pride truck stop, fast delivery, Food was Amazing 6/18/20 Ended up in... Chicopee Ma again we reorder from here and had it delivered to pride truck stop, food was great again Read more
The wings were the perfect size that I like. Also, the food was very good