Reviews for Papa Johns Pizza in China Grove, NC
Our order got mixed up...but Riley the manager helped us out tremendously and got everything fixed the way that it was supposed... to be really appreciate management and customer service like this is very rare to find. Thank you so much Riley for making ourmessed up order not a nightmare but a wonderful correction from your restaurant! A+ for sure with this Papa John's! Read more
Consumer bewareI ordered pizza it was a replacement orderAsk for my pizza to be well-done I receive itEvery time I order from... this place is either cold Or burtIf I knew who to contact to report the China grove storeI need a Papa John's in Rockwell n.c. Read more
I have been ordering from this one sense it has been here, they were doing good till covid hit, they rely to much on door dash.... And after the infor I had heard from a former employee. The management staff has been saying expired food. Corporate knows andonly gave them a slap on the wrist? Nope management has to change before I order from them again. Read more
First time I have ever seen a pizza with half crust. There was no sauce or cheese on half of the pizza. The crust was burnt even... the Kids wouldn?t eat it. It was also the first time this location delivered the order so quickly. Maybe it was rushed, but itwas by far the worst pizza I?ve ever had. Read more
Don?t bother. Absolutely useless branch that depends on the name for their customers. We have given this place multiple chances... and they consistently fail. Today I placed an order online. After placing the order I?m notified the delivery time will be1.5hrs. With a toddler at home that just wasn?t feasible. I called to cancel the order and was told the eta was wrong and itwould be with us in 35-40mins. They straight-up lied. Called back an hour later to be told the driver was walking out of thedoor now, asked to cancel and was told ?well sir, the current time is 35-40mins and it?s only been 57mins?. That should tell youall you need to know. Read more
My family ordered some food and it still didn?t come for two hours. My husband called up there twice and the manager Nick was so... rude it was unbelievable. He told my husband when the pizza gets there if it?s not to your liking to bring it up to the store.So I decided to take it back because the order was cold and the wrong chicken. By no means am I one to be mad at food, but whenI got there he lied and said that he never told my husband to bring the food up there and that he could void the ticket from thephone. Then he asked if I wanted the cold food. I told him that I wasn?t going to feed cold food to my kids. Nick had anhorrible customer service skills. This man needs to get fired the way he talks to his customers. I will not be ordering from theplace of business anymore. I really hope corporate reads this. I?m calling them now to because the way we were treated is out ofhand. Read more
I loved the heart shaped pizza. Plus you got a tray of brownies for $16. My Valentine's Day lunch was the bomb. Tyvm
This is an amazing Papa John's. The food is always fresh and you can't beat the service! Whether it's delivery or take out, they... have the best pizza in China Grove, hands down! Read more