Reviews for Carl's Jr. in Chula Vista, CA
It's across the street from the H Street MTS station. You may have to wait for your order.
I have been here many time and always spent at least 20 dollars every time I?ve been here as a customer ( I eat here regularly... with my family ) . I felt unfairly treated here because I was kind and really tried to get them to understand the urgency butthey just didn?t care.. the woman behind the register who was hispanic and heavyset around 1:30 on Wednesday Nov. 16 refused tolet me use the restroom even when I told her it was an emergency unless I bought something .. I tried to explain it was anemergency but she didn?t even try to hear me out at all.. I understand rules are rules but sometimes there should be anexception especially to a regular customer . i had to go so bad I peed on the floor near the restroom? Read more
Prices way too high. Server was friendly and smiled and even gave me the ketchup I asked for. 8$ for a single burger is just... too much Read more
Lil homie on drive wanted to talk over me when I got my food my shake was melted and there was ice cream all over it. This place... is a joke save your money and time. Read more
Nice to eat inside after they were only drive thru for so long.
unhygienic handling of food Cashier was great very friendly I had a western bacon cheeseburger was hot and the order was... correct I sat down to have my lunch there. a big guy emptying the trash cans which was fine no problem. Then it happened Theguy in the fryer station came out to help the people that were in the front counter he never removed his gloves. he took moneyand gave change to the two customers that were in line went back to the frying station and did his work. I saw him do frieschicken strips onion rings and something else I couldn't identify I think there were jalapeno poppers he touched everything withhis hand he did use a scoop and tongs but he put his hands on the top of everything he put up wearing the same gloves he neverchanged the gloves the manager made up the orders and she had to go take them to the cars that were waiting outside from thedrive-thru at least 6 car order that i saw she came back and she used hand sanitizer to sanitizer hands once then the big guythat was taking out the trash starting to help make the orders and he also started to take some orders out to the cars which henever washed or sanitize his hands both touched the food with ther hands but mosty the items that were in frys type containers ifelt bad for the drive thru customers if they only knew so the manager whent to restroom I was about to leave and I saidI'd wait to see if she at least wash your hands coming out the bathroom and no she came out about 10 minutes later and nothingshe had her hands dry I never heard the faucet I never heard the air hand dryer I never heard anything to indicate that she hadwashed her hands she grabbed the trays that were in the lobby a few customers left she went straight to the counter put insertsin the trays and went on in filling the orders the sanitizing dispenser was right there I will never go to this Carl's Jragain i saw everything there is no excuse for this unhygienic handling of food Read more
You have an excellent staff here they are more than willing to give a hand when needed after recently finding out I have a heart... condition as soon as my life has slowed down a lot only stepping 10 ft sometimes puts me out of breath so I have to take mymedication regularly and a young man by the name of Renee your manager or shift leader has a wonderful persona he is very muchan asset to your team I'm very grateful that he takes the time to provide impeccable customer service and even courtesy forothers or whether their customers or not Renee is an exceptional person as for the rest of your staff they're also very nicecourteous but there's always that diamond in the rough that shines because they are so much more willing to help when they seesomebody in need so thank you Renee and to the rest of the staff my famous star meal was excellent you have a good team herethank you Read more
Pricy food. Not even warm. Don't go at night..burgers are sitting for a while and you pay extras and they don't add up!!