Reviews for Starbucks in Cincinnati, OH
This is the first time I am ever writing review. There is one sweet girl who is probably the manager that makes drinks good. But... other make horrible. It?s the same drinks I order every where but here they make it so bad. You signed up for this job so nomatter what time customer come you have to give them good service. They act like we are interpreting them. The drinks are alwayseither too sweet or too much milk. Half cup drink or too much ice. When taking order they don?t even take it seriously nowonder why the drinks are bad. They need better training! Read more
To the barista who helped me zip my jumpsuit before my interview and wished me luck. Thank you. You are the best.
Wanted an egg sandwich but without the cheese, she?s like ?Sorry I can?t do that? and I?m like... I see your tongs there, you... can?t just take the cheese off of the pre-made, cold sandwich before you heat it up? And she was like ?No, I can?t.? And thenshe did not fully cook it. Oof. Read more
Show up to get 2 mochas and the girl says sorry we close in 10 minutes. I know it's Thanksgiving, but really you want to be rude... and not do your job. Then work somewhere else. She missed out on a big tip, as well. I always tip those that work on this day ifI need their service. Read more
Terrible experience today. I went around 1:15 and there was no one at the counter. I waited for five minutes, which I wasn?t... upset about?the rest of the store was really busy and I figured they were helping out somewhere else? Anyway, after asking a fewemployees I went to customer service to see what was going on, and the lady behind the counter kindly paged the Starbucksassociate to the counter. I went back over and she was there, saying she ?just needed to go to the bathroom.? She was extremelyrude and short. I told her I completely understood, that she deserves to take a break and she snapped back ?I went to thebathroom. I didn?t take a break,? and complained that she was the only one there. She made my drink and I told her ?thank you?to which I received no response. As I started walking away, she proceeded to complain to the next customer about me and how shecouldn?t even ?just step away to go to the bathroom.? I understand that you?re short staffed, and can sympathize with that?butthat is no reason to take it out on the customer, especially one that is being to be understanding. So utterly unprofessional.This is not the only time I?ve received poor service from here, either. I will not be returning to this location. Read more
I arrived at 8:40pm just wanted to get a quick coffee to end my day. The girl running the stand saw me flipped off the lights... and said "Sorry, we're closed". Really? It's 20 til...You don't close until 9pm. Read more
Got poor service from a barista - she told me off for ordering more than one cup of coffee, saying she was too busy helping... customers to make multiple coffees for me. (Even though I was a customer.). Then she said I was lucky to be getting anything atall from her. She asked where I thought I was - she wanted me to know she works in a Kroger Starbucks, not a regular Starbucks. I was shocked. Terrible service makes it really easy to say no to coffee from this location. Read more
I am a regular Starbucks customer, I was visiting this city and I came for the 1st time to this store, The person who take my... order was very distracted and not really focused on take my order, I ordered and Ice coffee but I received hot, I ordered withVanilla flavor but it never came in, even I remarked when I was about to pay that it was with Vanilla Flavor, I ordered a Hamand Swiss PANINI, but I received a really BURNED ham and cheese croissant I Gave a 2nd chance and tried going again, but thistime they told me they couldn?t do the drink as I was requesting it, when it was actually in the menu, and the food display gotplenty of flies or mosquitos Read more