Reviews for Taco Bell in Cincinnati, OH
Don?t waste your time going here. I usually don?t write scathing reviews, but this place has been consistently awful. You?re... taking a risk when you go there past midnight. Their sign says they are open until 4am, but the employees basically dictatetheir own hours and are rarely ever taking orders. It?s happened multiple times where I?ve gone through the drive thru and theysay they aren?t taking orders despite employees just standing around doing nothing. I?ve just given up going back to this placewhich is a shame and I wouldn?t waste your time here. The managers and employees are getting paid to do nothing which isbasically stealing from the company. If I could give this place 0 stars I would. This place was decent before the pandemic, buthas severely declined since then. Read more
One of the more consistent restaurants when it comes to having bad customer service. Nearly every time I come here, something is... wrong and I?m left waiting much longer than I should ever have to. I live close so it?s convenient to swing by, but the serviceis anything but. Read more
i?ve been sitting in this spot for 20+ minutes, I ordered 2 cheese quesadilla?s and a baja blast. the workers here just talk and... sit around. this isn?t a fast food experience it?s awful. Read more
I'll start with the positives - after a handful of visits my orders have always been correct and well-made. The staff has also... been friendly. Those factors are the only things saving this location from a one star review. Now for the big negative - ThisTaco Bell location is chronically understaffed. And not the same way many other places have been understaffed recently, thislocation truly has the worst staffing I've ever seen. There are never enough people working and, while I always use the drivethrough, I've noticed they often close the dining room and go to drive through only. During my most recent visit there was onlyone person working the entire restaurant - taking orders, taking payments, making the food, everything. She kept apologizing forthe wait, I felt terrible for her. It's clear they have at least a couple great employees, but overall this location is ruinedby the staffing issues. It should not take near 40 minutes for me to go out and get Taco Bell when I live a mere 4 minutes away.It will be more worth your time to go to any other location in the area, and I will be doing so from now on. Read more
5 friends and I pulled up to the drive-through last night at approx. 11pm. By 11:30 we finally got to the intercom, very... excited to place about a $75 order. The voice over the speaker told us 3 times that they had to re-stock and it would beanother 10-15 before they could take our order. We weren't phased, we'd waited this long, what's another 10 mins. They cameover the intercom again and asked us to pull forward so they could notify the cars behind us of the delay. We pulled around asthe intercom was on a corner to allow the car behind us to get to the intercom. At that point, the only place for us to go wasto the window. Once there we waited another 10 mins. When she finally came to the window she said that she could not takeorder there and we would have to pull back around and get in line. I explained that she told us to pull forward, and while sheapologized (complete with eye-roll) for the 'poor communication', there was no alternative solution presented other than usstarting over in the long line, now 45 mins after we'd originally arrived. We left, vowed never to patron this TB again. Verydisappointed and frustrated, would not ever recommend visiting this establishment - if I could give ZERO stars, I would. Read more
This Taco Bell was trash worst service of my life My order was wrong the employees were rude and got more rude when ask to fix... order Read more
This is the worst Taco Bell in the entire world! Every single time I go here during night shift they say ?we are not taking... orders right now we are switching shifts? I?ve never heard of a fast food restaurant closing to switch shifts it?s veryunprofessional especially when you look in the restaurant windows and you see 5 workers sitting in the dining room relaxing! Thewhole night shift should be terminated the company is losing so much money every night because they are constantly turning downorders due to various reasons such as ?door dash/online orders only? or they are ?switching shifts? or ?the systems are down? Ihope this review makes it to the right Person and they reevaluate the employees on the night shift! Read more
This place is an absolute joke. They open their doors whenever they want to they close their doors whenever they want to. They... only have the insight open to the public whenever they want to. They don't even know how to make a taco right I used to work forTaco Bell so I know how tacos are made and she wanted to argue with me about her not making my taco right. It was ridiculous Ilove taco Bell and I want to come back but this location I will never be back until they fix the management and hire a whole newbash of workers. Read more