Reviews for White Castle in Cincinnati, OH
The food is always served hot. The worker seems pleasant and welcoming. Thx
I love the customer service and they always get my order I love coming here because I think her name is Tracy always make our... visit pleasant Read more
I visited this location 4 days in a row and the service was always superb. I was greeted at the drive thru in a friendly and... professional manner. The food and coffee was always prepared right and fresh. I even called after my second visit to share myexperience with the manager. Read more
They are rarely open and when they are you will sit in the drive thru minimum 35 min (no exaggeration I'm here now). They... service 1 car at a time and leave 7 (total) cars in the drive thru waiting! By far the worst customer service or white castleI've ever been too! Read more
The young lady that served me that day was nice and polite just don't go to the one on West 8th Street they're nasty... disrespectful and need to learn manners and need to be fast they're slow let's say you need to stop arguing amongst each otherclean up and be faster more polite and clean Read more
Was in town so obviously I had to try as much as I could. I really liked the chicken rings, chicken sandwich, fish sandwich,... breakfast sandwich, and tator tots. I actually liked the burgers the least, which is weird because I lived off the frozenmicrowave ones in college. Overall, glad I stuffed myself and would definitely go back next time I’m near one. Read more
I am very upset with the customer service I receive at this location. I come during 3rd shift after leaving my job to get... something on the way home and The staff is always rude and rushing. They act like they don't want to do they're job I've beenhaving trouble the last few visits and something needs to be done immediately. Tonight drew the line for me I ordered a cheesefry and four double jalapeno cheeseburgers light onion. I didn't receive no cheese on my cheeseburger and extra onions all mycheeseburgers it's always something when I order it's almost as if one of the employees have something against me for no reason.The employees really make it feel like you shouldn't be hungry and stop there. Bad customer service... Read more
Cashier is always giving me great customer service n hot food