Reviews for Jack in the Box in Citrus Heights, CA
Not sure who is running the drive through tonight. But the absolute attitude. The biggest sigh when talking to them. And then... they legit could not answer my question on what flavor Iced Teas they had. Just irritated and rushing me to finish my order. Ileft. Read more
Worst one I've ever gone too.... if they call this fast food, I wouldn't want to see slow. And who gives out drinks last? Cold... curly fries and Luke warm burger at best. Read more
Always fresh at this location. No funny business. LINE WILL BE LONG (unless it's 4am on a Wednesday). Watch the order screen... carefully and get a receipt. The line is long and if they don't get it on the menu screen, you can't just hold up the wholeline. Read more
Jack in the Box is a key location for 24 hour food access. Unlike many fast food places, almost all locations serve 24 hours and... this includes breakfast. This particular location is positioned across the street from a 24 hour Circle K gas station / quickmart, which makes it a good place to stop when you need food and gasoline and it?s 3am in the morning. I gave them 4 starsbecause the food isn?t always consistently good at all 3am and they are notorious for shutting down the milkshake machine duringearly morning hours, because the machine has already been cleaned and they?re too lazy to want to have to clean it again beforeday shift comes in. It really bugs me when places do that. Read more
Ordered 3 meals and once i got to the window they only had 2 in the bags. I argued with the person at the drive through window... that i specifically ordered 3 and he blamed us for the mistake when it was his. Rude!! I hope management fixes this issue. Wewere happy to pay for what we ordered but to be told we were at fault and told we had to go back behind the whole line for amistake that wasn?t ours is just wrong. As a customer to this location im very upset with this treatment Read more
Okay first off, I was told to wait to order so I said no problem. The mic was left on and I heard a really gross conversation... about the person at the window?s bleeding lip. They definitely forgot about me because I could hear there was nothing the windowperson was doing, but I still wasn?t asked to order. I had to yell at the speaker so they could take my order and then was giventhe biggest attitude for asking for my order to be taken. Anyways, I don?t expect much from fast food workers but I do expectcleanliness and decent respect. Read more
Ordered two Ultimate cheeseburgers with the mobile app. Paid extra for extra patties, extra cheese, grilled onions. Seating... area was closed without stated reason, so walked back home to get a car to go through drive-thru. When requesting the mobileorder, I pointed out that the burgers had extra stuff, because I know it's easy to miss that. Eventually got through the line,and got the burgers, which felt suspiciously light. I opened them up, and only saw two patties, when I expected three. Ipointed this out to the staff, who huddled in a little conference, and then told me that normally Ultimate Cheeseburgers onlyhave one patty, and if I wanted a big burger, I should have ordered three. It has been years since I had eaten at a Jack in theBox, and I was deeply disappointed that their Ultimate Cheeseburger had been downsized. Went home, looked at their menu online,and sure enough, they're supposed to have two, so mine should have had three. I don't expect perfection from fast foodemployees. Anybody can mess up an order. But they lied to my face about an easily checkable thing, just so they wouldn't haveto make my order right. Management should be ashamed at failing to train their employees better. Read more
Great location, always has great food and friendly staff. Is hit or miss about late night as far as the drive thru line is... concerned, so if you cannot wait 10 mins and see a line past the speaker box, best to move on. But if you don't mind waiting,it's always worth it! And if you work as a courier, don't worry - they rarely get an order wrong, and have rarely had any issuesmyself. Read more