Reviews for Taco Bell in Clarks Summit, PA
Placed a mobile order tonight and in my DLT, there was a literal piece of plastic. Called the store to inform them and instead... of the manager trying to fix the situation or even simply apologizing, she insinuated I was lying and argued with me that thereis no way plastic could?ve been in my taco because they ?follow certain procedures? and kept saying how confused she was that itwas in my taco. As if I?m not just as confused, I paid for food that is now ruined and she acted like replacing my food orapologizing came out of her pay. I NEVER mentioned a refund, I brought it to their attention so it wouldn?t happen to anothercustomer but clearly they don?t care. Read more
They are not consistent with delivery services closing them down early without any rhyme or reason. You never know if they are... delivering waste money on gas and have to sit in the drive through a half hour to find out! I don't appreciate my time/moneybeinf waisted! Staff is young and unprofessional. Management is aggravated and couldn't be bothered. Worst taco bell in theentire area and I deliver all over the place! They really need to get it together! Read more
This place is garbage. The manager needs to learn how to do her job. I ordered my food. She said my order did not go through. ... I showed her that i paid she refused to make my food or refund my money. Read more
Bathrooms people! Keep your bathrooms as clean as this taco bell! I go to wash my only hand in a sink that's disgusting and I... immediately think of walking out. This taco bells cleanliness was excellent. Food was great. Customer service on point. Read more
Maria V is the coolest manager I've ever met. Always has a pleasant word and a smile for you and strives for perfection with the... orders. She's also very kind and encouraging to the staff. Read more
Top location. Best Taco Bell we've had on the East Coast over the last year. Tacos/Crunchwrap come with a good amount of... lettuce/tomato and are crispy. Service was very quick (compared to our Taco Bell in suburban Philadelphia). Restaurant andtoilets are clean. Read more
Ordered a 5 layer burrito no sour cream extra nacho cheese and get a normal one instead and 2 burrito supremes no beef no sour... cream and get 2 bean burritos with a literal pinch of lettuce. Completely not happy. UPDATE. We called and made our complaintthat night and when we went back the next day for our replacement food my 5 layer had a bundle of hairs in it. Never eating fromthis store again. Read more
Went to this location and the mobile app would not work. It kept telling me the restaurant was closing soon and my order could... not be placed, it was 6:10 in the evening. My location was correct on the app. Called the restaurant to see if the hours havechanged or if they could offer a solution or rectify the situation. A man answered the phone and told us he has no control overthe app and there was nothing he can do. Many items are only available on the app, we asked if we can receive the same deals instore since the app was not working. Again the man said no it was out of his control and we would just have to order off themenu in the store. I understand all technology can have issues and problems and it certainly may be out of the actualrestaurants control but whoever this man was, he offered no help whatsoever. He had no care, did not try to figure out asolution, or help to try to keep our business. Read more