Reviews for Dunkin' in Clarksburg, MD
Extremely Unprofessional customer service from a young woman who works there every morning except for Sundays. I asked her a... question about how to use a promo I got for a drink and she acted so rude towards me and my husband. In addition to that, weordered our drinks and she gave us the a wrong drink. She really doesn?t want to work there. Read more
This review is solely for the Indian lady working today. I came in to order a hot coffee with hash browns and there was an... Indian couple before me that also ordered a bunch of hash browns. The Indian lady gave the hash browns to the couple after like5 minutes or so, and then totally ignored my order and started making other people orders, so I had to ask about my order. I sawthere were hash browns in the oven just laying there which were mine. (Also she heats them up WITH the paper packaging which Idon?t think is healthy for customers?) Selective customer service is not customer service and this lady needs to up her game.The coffee the white lady prepared was good. The white lady there was very friendly and nice, she apologized about the issuebut this should be on that older Indian lady, and it seems like from others reviews it?s not the first time she?s messed up.Just beware if she?s working your order might take a bit or she might just forget it entirely. Read more
had to stand at the counter for 5 mins because the only worker was making some food (i was the only one there), took them 20... mins to make my hot chocolate after I was sitting there and asked them about it. customer service is not that great Read more
The staff is very rude. I asked for a cup of ice with my coffee and the employee was very rude and staring at me. They also... tried to give my daughters food away to another customer. Very rude and unprofessional. Won?t be going back Read more
Best Dunkin around!!! I go everyday and the staff is always friendly, gets my order right and if there?s ever an issue they... correct it promptly. Read more
Donuts are fresh!!!! They weren?t previously but a change has been made! Please keep it up! Update: donuts are still fresh but... they are sloppy and cheap. Piled all the donuts in one bag icing stuck onto the bag looks like trash Read more
I hate the other workers customer service, they are always rude and take too long and don?t even know what they are doing. The... young boy named Bilal is the only worker I like and he gets my order in super fast and gives it to me fast. He is polite andmakes my drink done right! That?s why I only go when he is working aka Saturday?s! Read more
I will keep this short and to the point. I have been going to this Dunkin on and off since it opened. This location has a... terrible time making my order correctly. They do not sweat the details. If you order something with any adjustment, be preparedfor your order to be incorrect. I've argued in the past with their workers because they incorrectly read the order when Isubmitted it. I shouldn't know how to read the order better than the employees do. Read more