Reviews for Church's Texas Chicken in Cleburne, TX
I use to love churches chicken. Was planning to try this location, after reading the newest reviews, I think not. On top of the... cold and bad food, bad attitude, and ???? customer service are not acceptable. Read more
So disappointed. Let it be known that there are numerous chicken places in Cleburne but we choose to go to Chirch?s, but no... more. Super poor customer service. VERY disappointing. Placed my order in the drive thru. A 8 pc mix family with 2 sides. Thesides were suppose to be fried okra and corn. This is suppose to be for a family of 4. Get up to the window and she says 8 pcfamily with corn and mashed potatoes. My response no corn and fried okra. Get our order leave and are about a block down theroad and notice we had mashed potatoes, not okra. Make the block and go back in with our incorrect order, as my daughter iswalking in she hears ?well if they come back we will just charge them.? So they knew at that point they had made a mistake. Saywe want our okra and she says that will be $.50 and we want the mashed potatoes back. Fine but they have left the store withsomeone and now you want them back. So sorry to the person behind me that got those mashed potatoes. And we got 2 pieces of cornfor a 4 person side. Needless to say since I have a choice my choice is no longer Church?s. Read more
Flavor of the 2 piece meal was good; however, the thigh was not thoroughly cooked, red inside. Mash potatoes, gravy, cole slaw... were good. Peach cobbler & fried Apple pie were good as well. However, d sad once we could only eat one of the two pieces, itspoiled the meal. Read more
This place used to be so good back in the day and now it's gone downhill. Chicken always taste like it's been cooked in old oil.... Mashed potatoes is bland and lacks flavor. They need a do-orver and provide better customer service. Read more
We all work to hard for the moneybwe earn. When I am served something through the drive through I take it and go home expecting... good fresh food. I did NOT get that with this chicken. I was served nasty chicken that was brown and cold. I tried 3different pieces. Went back from my home 30 min away and they REFUSED to give me a full refund. Then refused to replace themeal. During all this the customer service was horrible. The lady there had no idea how to help customers and she lied to usseveral times. She was not the manager and told us the manager Alex said we could only have half of our refund because I atesome of the sides before trying the disgusting chicken, and having to drive 30 min to get my refund. We were never asked toleave nor did we yell at any of the staff. We just simply stated that we wanted our refund. The lady CALLED THE COPS. Really? Not once did we threaten or yell. This lady was ridiculous. I will NEVER go to this Church's again (even though I have beengoing there for years). I would say this lady's name but none of them have name tags. My suggestion would be to not go thereor atleast check your chicken. They replaced my chicken but refused to replace the sides. I ofcourse left after the cops cameand took home the chicken. I took one bite and threw it in the trash bc is was nasty too. Something with the oil or the flour. It isn't my taste buds either. My bf tried it too. Nasty chicken. They must have changed their gease or something. Just sadthat a good chicken place is RUINED by a girl, her distasteful customer service, and some rancid oil. Read more
I ordered a feed for 4 Half original Half spicy. Didn't get the spicy. Also the Chicken didn't taste right. Only ate 2 pieces... and Mashed potatoes Didn't taste like anything No flavor about 2 hours later. Wife an I had a upset stomach!!!!!!! Just mywife and I ate. The kids didn't good for them. Throw away the rest. I will go back and try it again to change this review. Butwill not go this week or the next! Read more
Churches use to be good. The chicken is not fresh any longer. The kitchen area is filthy. We have had chicken that is not cooked... properly. We actually threw away chicken because it was so bad. We quit going for months. We tried again today. Once again thechicken was not fresh and tasted bad.Not sure if the ever change their oil. We threw away the chicken. This is the first badreview I have ever given. I hope they read these and make that store a quality Churches Chicken again. Read more
The chicken was dry and the biscuits were not hot the wait was like 15min which would have been ok if my food was hot