Reviews for Herb'n Twine Sandwich Co. in Cleveland, OH
I ordered the Smoked Turkey Club sandwich wich was very good compared to Subway. I paid $10.00 for my sandwich. It appears the... employees are very experienced at what they do and care about customers satisfaction. Read more
Used to be my favorite sandwich shop in OC but unfortunately I haven't been able to get one in quite some time due to the... "selective" nature they have with their phone system. I seem to never get through. Decided to try again today - called about 6xin a row and it rang to voicemail. On the 7th try it was busy. I can only assume the person who called right in-between my 6thand 7th call was the lucky winner. I also have no problem walking down there but you can't order in the shop without a 1-2 hourwait, no online ordering, and the phone is never answered. Really pains me to leave this review because the food is amazing!But it does kind of suck to have not been able to get a sandwich for almost a year unless you're lucky enough to call within theright minute time frame the phone is picked up. Read more
Bottom line. The sandwiches are worth what I'm going to say next because they're great. I get sandwiches from here regularly... and there's never been a more stressful ordering process. They want you to order by phone which is great. The first few timesI call regularly go to the busy signal. Then the next couple times it'll ring and ring and go to a voicemail that isn't takingcalls. Then I'll get through but be put on a 3 minute hold only to find out that the food will be ready in 50 to 90 minutesdepending on the day. I'll keep dealing with the ordering process because I love the food. But please help your customers outand fix the ordering system!! Read more
Wow. We?re passing through Cleveland on a road trip and decided to stop here for lunch today. We ordered over the phone and they... had it ready quickly. We got an Italian sandwich and a salad, both are pretty big! My boyfriend and I split the sandwich and weboth think it?s the best Italian sub we?ve had. Really cute place and staff was friendly and wearing masks. I?d go back if wefind ourselves here again. Read more
I saw a picture of their lobster roll and I couldn't wait to try it. Friday it was sold out by noon ( I don't understand why you... can't make more before 5pm? Bizarre). So Saturday I get ready right at 11. 87 calls later I get my order in. 1.5 hour wait, noproblem, this sandwich looks amazing! I get there, service is typical nothing special. I open my sandwich and laugh. It doesn'tlook that amazing in person. I eat it. I have absolutely no idea what was worth all of the hoopla. Anyone who has ever had alobster roll from a real lobster place would die. This was the McDonald's version of a lobster roll. This is the sandwich peopledream about???!!! Those excited people must think Log Cabin pancake topping is real maple syrup, I'm not sure. The bread wasgood. Read more
One of my favorite sandwich shops in the greater Cleveland area. You can?t go wrong with any one of their delicious sandwiches.... All of the meat is hand cut when you order and they frequently sell out due to high demand. My only word of warning is thatsometimes the sandwich can take anywhere from 1-1.5 hours to make so I would advise ordering a little before you start to gethungry! Read more
Wow. Incredible sandwiches. Not quite as loaded as some of the previously posted pictures, and I received mine sightly smashed... and messy, but oh so good. The shaved prime rib is exceptional on its own and the ranch sets it over the top. The mayo andcombination of meats on the Italian are also perfection. Well worth the $10 per sandwich, though I wish chips were included,because ½ can fill you up for the better part of a day! If you?re debating on making a trip, stop waiting like I did. I shouldhave stopped in months ago. I?d be back every day for lunch if it wasn?t a 35 minute drive... I cannot wait until they gettheir duck meatballs back as that?s what I have been dying to try! Highly recommend - get a couple, cut em up and share! Read more
Easily #1 italian sandwich I?ve had in my life thus far. The bread has this perfect crust that is crispy and melts in your mouth... just as quickly as its crumb. The meats are as flavorful as they come, enough said. And that garlic aioli? You?ll be licking thewrapping paper. Only thing I?m sad about is not being able to have it again before I leave Cleveland. If you?re visiting, don?tmiss out. Read more