Reviews for Kenko Cleveland in Cleveland, OH
Terrible customer service. 1) there was once I waited 20 minutes and I still didn?t get my food. I went asked, and found that... they forgot my order. 2) so the next time, I left to do something else after I ordered food. After I return within 15 minutes,my food was not ready. So I asked. I was told that they assume I will not come back, and the order was eaten by a staff. If theycan?t make the food within ten minutes, they should not assume that the customer will come get their order within 10 minutes! Read more
Beware I'm going to give a very detailed review about this place. Hi my name is Juno and I love coming in here no matter how... crowded it is. I feel welcomed, and the customer service is pretty darn great. I've been coming in here for lunch and dinner forabout a year now, and I'm completely addicted. Everyone as far as the staff goes is very inviting funny and pretty good to talkto. I even made friends with one of the employees who seems like a pretty good guy. Sometimes I come in here to sit and do myhomework or I just watch kdramas and meet new people. I can be antisocial sometimes which is one of the reasons why I didn'treally speak that much when coming in here. But the staff made me feel welcome and the music selection is pretty awesome! Everytime I come in it's a variety of pop, rock, k-pop, Jay Rock and anything you can think of. If you don't hear someone hummingalong to the song on the next speaker it's playing something that I know from one of my playlists. I'm going to admit, I'veanswered a lot of restaurants and I've given a lot of good reviews but this happens to be one of my favorite restaurants ever.It is number one on my top list and I don't give number one to a lot of places previously it was Raising Canes simply because Iwas addicted to the sauce. But now I'm completely addicted and I'm really going to miss that place what I leave for my secondterm. So please I recommend eating here for lunch or dinner one day. If you need to know anything about the place please don'thesitate to comment under my review I will answer any questions. Read more
Love the cashier!!! All around great experience 7/22/22 @ approximately 4:30p.... Definitely will be going back!!!
It?s rare that I give a bad review, but we only chose this restaurant because it got so many good reviews. And I found them to... be very poor quality and so, decided to share. Across-the-board the ingredients were low quality. The teriyaki sauce was veryplain and had almost no flavor, and the chicken had an odd texture that made it taste cheap. The sushi was not authentic, andyou might say I should?ve expected that, but I did not because of the other good reviews I read. Overall the meal was incrediblydisappointing and I would not eat there again. Read more
Nothing like spending $70 for sushi fast food for two. I?ll pass on ever coming back. Food was OK, but certainly not worth $70.... Service when ordering was good and at the register was good, but the beverage guy had a pretty negative attitude. Read more
Lot of good Tea options and the sushi rolls. The pokebowl is amazing and is delicious ???? the teriyaki is very bland but good... for people who like the authentic non spicy stuff. Very good customer service ???? A peaceful & serene place. Little overexpensive for students in the area. Read more
This place was clean and the service was nice. I was surprised how much chicken I got for my chicken teriyaki bowl! It was a... generous serving :) I was given 2 small cups of yum yum sauce. My bubble tea was perfect. There is plenty of seating and they?reopen for dine in now. Read more
AMAZING FOOD! Each and every addition to the broth was FRESH. The veggies were outstanding, my udon noodles were just right and... the broth was perfectly seasoned. I understand why this restaurant was universally raved about by anyone I asked. Read more