Reviews for Papa Johns Pizza in Cleveland, OH
So our DM ordered us pizza since we would be working 12 hours for 1 of the (4) 12 hour days of our holiday sale. Originally... myself and Co worker ordered half veggie have meat as I don't eat pork. We got the pizza it seemed fresh kinda sloppy but nobig deal. Opened it started taking it out the box the veggie side had meat, called to ask for remake person who answered allbut called me a liar when I told her it was mistake because she made it herself. 2 hours later ( just now) I'm getting a coldhalf and half pizza. Long story short this place is a no terrible customer service pizza not the best might be ok if it'shot. Read more
The food is always good! but when the manager is there it's amazing he definitely puts love into all his food. It's always the... best when he is there. Today was good but I wish that manager was in. Today was a 7.5 but when he's there it's for sure a 10. Weusually just get trash food on weet 25th but this Location is pretty awesome!!!!! ???? Read more
OK hear me out?. 11 times out of 10 I come correct regardless the situation or circumstances but tonight was a learning... experience. I learned that I need to up my odds to 11/12 because halfway to the store location I realized I was gonna be makinga fool of myself and planned on the embarrassment but the staff and manager Emily shattered expectations? Just know. These aremasters of their craft, assemblers of advancement, and surly those of which that should be held to no standard?.. They arebeyond standards. They are pizza people. These. Are. The. Ones. Read more
Ordered a pizza at 10:18 am and it just got here at 11:36 am. It was order online it was suppose to be ready in 40 minutes.... Called the store they lady said they only got one driver and and a really big order. She said it would be fresh....it was barelywarm. Service is really bad. Read more
I ordered 2 pizzas today and they sent the wrong ones. I called there and spoke with the manager. He argued with me and said... that was what I ordered. I can not believe how rude he was. I will not ever order from there again. Read more
Poor customer service. We called in an order at 4:30 in the afternoon. After 1 hour, we called back and they said it was out for... delivery. After 2 hours, we called back and said the same thing. After 2.5 hours, we called to get our money back and they toldus the driver had ?attempted delivery? - no one every knocked on our door or called us. Next they claimed they had ?taken downthe wrong number? - we had confirmed the correct information three times. It?s clear that they are just making up excuses.Highly disappointed. Read more
I have been ordering from this location for quite awhile and I am just now writing my review because I was actually waiting for... the too good to be true part to kick in and it never has!! I live in Ohio City with plenty of new and old pizza options and Ifind that they are amazing! My orders are always unbelievably fast!! food still Oven hot I actually have to wait a few to biteinto it. Quality has tasted look received above honestly some area competitors. Great work from dish to delivery drivers and allin between.. Read more
I love this papa John?s. I never leave reviews on anything but the staff working on Sunday nights makes me want to personally... drive there and give everyone a hug and kiss. It?s always delivered so fast and the drivers are all really nice; honorablemention to the extra pepperoncini peppers like I could cry I appreciate you guys sm Read more