Reviews for Winking Lizard Galleria in Cleveland, OH

This is a story of failure and success. They took my drink order right away. The beer came and I put in my dinner order. ... While waiting on my dinner I was chatting with someone and lost track of time. After about 50 minutes without my food I flaggeddown a bartender (Not the same one who took my order) to check in on my food. Turns out, it was entered into their computer. The manager came over and said that my food and beer would be on him. They placed the order and brought it out as well assecond beer. The grilled rye on my Patty Melt was way over grilled. I ate it anyway because I was getting tired and it wasgetting late. When the bill came I was a bit surprised since I was told that the food and one beer would be free. But, I ateand drank the food so I would pay for it. The trouble is that not only was the food that was promised for free on the billthere was a 3rd beer. So I asked to have them take the 3rd beer off. The bartender who didn't place the order in the firstplace needed to call the manager over. The manager came over and apologized profusely and then said that he would buyeverything and wanted me to pay nothing. Issues arise. People forget to do things and food sometimes get's overcooked. I'm okwith mistakes. As long as the people are ready to admit the mistake and do what they can to make amends for thosemistakes. That is what happened here. The manager did all that he could to send me away with a smile on my face. Read more

I made a custom pizza at the Winking Lizard, and loved it! The crust is on the doughy side, the sauce was robust and salty, and... the fresh toppings were generously added on top. I put black olives and jalapeños on mine. Solid quality, great Clevelandpizza! Read more

I walked in off the street and instead of asking me to wait for a table ( it was the lunch crowd) I was asked if I?d like to sit... at the bar and eat. The bartender was a friendly enough guy - took my beer order and lunch order within a minute or two. I hadthe haddock sandwich. It was HUGE. I had to take the fish off the bun and eat it with a fork. Very tasty. Steak fries were verygood as well. This place is a two block walk up 9th street from the Rock n Roll Hall of Fame. Great way to end the morning! Read more

I'd give it a 5-5 for myself but a 3-5 for my wife... for my score, I'll split the difference. I ordered the Blue Shroom... burger and quite enjoyed it. My wife, on the other hand, had the Hanson burger and the patty was burnt black, just this side ofcharcoal. I couldn't believe it was allowed to leave the kitchen like that. My wife had taken the bun off the top and the serverdidn't even have to ask... she immediately apologized and said she'd get a new one. The service was great but it was a bitirritating to have to wait for a new burger to be prepared. My sons and I had long finished our meal by the time the new burgerarrived at the table. A shame really because I enjoyed my food and my sons enjoyed their wings. Read more

Would have been 5 stars but on the way out asked for a cup of water to walk with and was blown off by the bar staff and laughed... at by wait staff. Didn't seem a hard request. The fried haddock sandwich was amazing. Fries were really good. Great beerselection and excellent margarita special. Table wait staff was outstanding and the manager was delivering and taking care ofcustomers. Read more

probably the most reasonably priced restaurant around the convention center. fish and chips were good!

Fun sports bar atmosphere. The waitress was wonderful. Great teriyaki and Caribbean Boneless wings. Great location

My husband and I stopped in for a drink and dinner. We were greeted right away and she was so friendly! The restaurant was clean... and the prices were very reasonable. The waitress and waiters were all so nice and all very busy. Our drinks were good and ourfood came out quickly. We both had Buffalo chicken sandwiches. The brioche buns they came on were amazing! Just the right amountof heat. They have a very large selection of alcoholic drinks too! They will have Great Lakes Brewing Company Christmas Ale ontap for Christmas in July too!! I will be back for that on July 23rd! We all need to support these restaurants that are doingsuch a great job! Read more