Reviews for Wendy's in Cleveland Heights, OH
This place is very terrible. I went there to use my wendys app, and again the scanner they have doesn't work. Then they told me... my app offers are old. Why do you guys advertise your Wendys app but it doesn't work at your locations. I had this problemabout 2 months ago at the same location. So i thought i try it again after ordering and pulling up to the drive thur window tofind 4 people standing there and none of know about the Wendys app that the store uses like im from outer space. So i left withno food and very disappointed again. Read more
The food was good. I had long wait before placing my order at the drive through.
This Wendy's was great today. They had a very professional young lady working window with a great pleasant voice and smile. ... Her name was Lynese...I know I didn't spell correctly but she was awesome. Read more
This Wendy's has improved a lot. We formerly made fun of it because the service was so poor and delivered with bad attitude. ... Today was a different experience. The intercom had been repaired so that you could understand the inside server. The orderwas filled correctly. The woman who gave us our food looked at us and smiled. New management? Anyway, I appreciated thechanges. Read more
Frequently run into issues when visiting here. I only go back because it's super convenient for me. Examples are no staff so... it's closed during business hours multiple times. Only able to order through the mobile app, not in person at the drive through.Was told today at the drive through that I had to come inside to pick up my order I placed on the mobile app. Read more
The staff at this Wendy's were very friendly, and there were no issues with our order. The food quality was exactly on par with... what you expect at a Wendy's. However, I wouldn't recommend dining in - it seems this is a popular place for teenagers to hangout to blow off steam (near a high school), and while I don't mind kids goofing around in general, they were disruptive and themanagement had to threaten to call the police before they dispersed. Read more
Very slow drive thru it moves like a ???? at night . One car at a time service. It's craziness on how long the wait is to... place an order and also a wait to receive your food after you placed your order. They take one order at a time in the thru drivethru . Don't stop save yourself a headache ???????????????? Read more
The evening crew seems to be most pleasant, and getting the order right. It?s the only time I go to this location.