Reviews for Dunkin' in Closter, NJ
To start off the owner of this establishment always gives me an attitude when I decide to customize my coffee for example adding... mocha drizzle will send him off his rocker. This morning I dropped my frozen coffee in the establishment and was utterlyembarrassed. I tried to clean it with napkins until the owner grabbed the mop. He then proceeded to scold me that I "ruinedeveryone's morning because now they all have to wait" and then charged me for a replacement coffee! It obviously was a mistakethat I dropped the coffee but the customer service at this establishment is -10. Happy Friday! Read more
Refuses to put cheese on my bacon egg and CHEESE and won't put caramel in my iced caramel coffee. Every time. Rediculouse
The owners don?t make the correct drinks so they can save money. I came in for a cappuccino blast that is not made with milk. I... told him to not put milk because i didn?t like it the last time he made it and i knew that was the reason. It never comes withmilk, been drinking this drink for the past 10 years. he said no because putting the coffee concentrate is to expensive. So itold him that?s not how it?s made. I called baskin Robbins corporate and they confirmed it does not come with milk. He refusedto make the drink the way it?s supposed to be made and the way me, the customer would like it made to save money. So he?s mostlikely taking advantage of all his customers to be cost effective. Never will i ever give that store my money again Read more
By best the tastiest coffee I've had at any of the branches I've visited so far in the U.S.
THEY CARE MORE ABOUT ME THAN MY SCHOOL DOES. I LOVE THEM SO MUCH LIKE I WOULD GIVE THEM LIKE A 1000000/10. THEY MEAN MY MENTAL... HEALTH RUNS ON DUNKIN THANKS QUEEN. Read more
These places all have the same items for sale but not the same people. The staff in Closter are friendly and helpful. From... remembering you order to helping place an oder for an ice cream cake. Read more
I placed my order went to the pickup and was waiting for the order. A nice gentlemen asked if I ordered an egg with my order. I... said yes. He told me that it had fallen on the floor. The preparer picked it up and proceeded to finish my order with the sameegg. We both told her to throw it away a couple of times. She placed it on another side of the counter.Another associatehelped her processed my order. We never saw her throw the fallen egg in the garbage. Never again. ... Read more
This is my DD to go for! Staff is nice and take my order accurately. The cashier needs to work a bit on her customer service and... try to communicate better with the customers and smile, very important! Read more