Reviews for Pizza Hut in Cochrane, AB
My review is based on value vs other pizza establishments. We ordered two large pizzas thinking it would be a good size and some... decent toppings on loaded pizzas. 3 stars because for a large it was nothing to write home about. It satisfied the void for somepizza cravings for a few of us but left us hungry looking for additional take out after the fact. The pizza was good. The sizewas mediocre and the amount of toppings could have been more generous. Maybe the cook was having an off day but I thoughtthere would be some consistency with a brand name pizza joint. I would probably goto about 3 other pizza establishments before Imake this my goto. Read more
I didn't realize the small pizza was only available as a gluten free option when I ordered online. When I picked up the pizza... and noticed the staff educated me that the smalls are only avaliable as a gluten free option and offered to remake it. It wasvery much appreciated. Read more
Thank you to the staff and gentlemen last night that took our order just before close! You really went above and beyond to make... sure 5 very drunk girls got to stuff thier faces with pizza before bed! Amazing customer service and I hope you got a few goodlaughs out of us as well! Thanks so much! Read more
Ordered the Triple Treat Box and I must say it is an absolute delight! 10/10 - would order again! Customer service was above and... beyond the usual service you get at fast food restaurants. The employee I spoke to was both polite and professional. Read more
Unreliable service and poor online ordering. Will not be going back. Placed an online order in the morning to have food... delivered at 5pm for a birthday party. 5pm comes around and no food. 5:15pm no food. Try calling the store several times...butno answer. 5:25pm I get heading out the door to drive to the store and guess what shows up...an email saying our food is goinginto the oven now. Pizza finally arrives at 5:45pm. I understand things can happen...people screw-up...balls get dropped. Ifthis happens then admit it, contact the customer and offer to make it right. A simple gesture of contacting us and offering amodest discount or throwing in some bread goes a long way. Instead putting the food in the oven 25 minutes after it is suppossedto be at our house and not acknowledging it is unacceptable and disrespectful of the customer. Read more
These people are very friendly, and customer service at its best. Pizza Hut has always great deals and pizzas are delicious.... Manager offered me a free cookie on my birthday and never fails to impress me with their menu. Best in town. Read more
Order was ready in under 20 minutes. The woman serving me was incredibly friendly, I wish I got her name. Pizza was okay,... ordered extra sauce but the pizza seemed to have the regular amount on it, not complaining though, the cookie and cinnapartswere delicious! Read more
Pizza arrived by delivery luke warm. Crust was burnt. Entire sections of the pizza had zero toppings. I get it restaurants are... trying to keep costs in check right now but charge more if needed so people actually get some value for their money. The coupledollars saved means people won't come back. Not a sustainable business model. Read more