Reviews for Pizza Hut in Cockeysville, MD
I give it 5 stars for a Pizza Hut/chain pizza restaurant. Obviously, if you want an artesian pizza, you probably won't be happy,... but you also won't get a large 3-topping for $10. The food is good and the staff, in my experience, is polite and professional.They are, like everyone else right now, a bit short-staffed during busy times, but even going when only one young guy wasworking, he managed to stay pleasant and accurate while taking telephone orders, greeting customers, and making the foodhimself. I was even more surprised when that day, I had the best pizza I've ever had here. The only advice I have is that theowner reach out to dissatisfied customers with more than a standard form message. They are not going to change their reviewunless you make things right for them. Read more
We were waiting for half an hour for Pizza Hut to pick up the line because we were left on hold but as we entered the restaurant... the woman working there said they couldn?t take our order and we had to place it online because they were ?busy? even thoughthey weren?t doing anything. We have been waiting for so long and they told us it would just be a minute until they picked upagain but it clearly was a lie. But what really boiled my blood was that they did not let me order in the store. I will neverreturn to this Pizza Hut ever again they do not even care about their customers. 1 out of 5 stars. Read more
The pizza was awesome. Perfect thin crust with pepperoni, sausage and green peppers. The staff handled our order quickly even... though they appeared short staffed. I would recommend turning on a few more lights in the building. I was unsure if I hadarrived at the wrong location because all the lights aside from the kitchen were off. Read more
Ordered a large 3 topping pizza with extra sauce. Got home, sat down to eat and the pizza has absolutely ZERO sauce. Extremely... disappointed and will never be returning to this pizza hut. *Update* Called and spoke with the manager who apologized andoffered to remake the pizza and deliver it. I'm too far from the store for that but he refunded my money and apologized severaltimes. I may visit this restaurant again. Read more
I placed an order for delivery and when I got the order, I could tell it wasn't hot anymore. There was no point in them even... having it in the insulated bag. When I opened the box of pizza, it wasn't even warm. It tasted ok but I've had betterexperiences before. The cinnamon sticks were completely undone as you can see in the picture. It looked like someone just putcinnamon on some bread, boxed it and gave it to me. I don't think I will be returning to this location. Read more
Wow. 1st time in over ten years. Great experience. Easy app ordering. Ready for pickup. The hostess/manager, named Aleena, was... charming and helpful. Again, just a great experience. Oh yeah, the pizza smells good. Read more
I pick up a pizza today half ham, whole pepperoni. My pizza has a total of 70% cheese 40% toppings. It's like eating sauce and... breadsticks. I wouldn't recommend this pizza hut unless you have no other options. I ate two bites and have almost nothing left.There isn't really any hut flavor on the bread either. $7.99 was a waste!!! I could have brought a $5 pizza from Little Caesar'sand made out much better. I wasn't expecting an amazing pizza, but a pizza with at least cheese would have beennice.???????????? Read more
No dining in, no curbside pickup even though that was offered, only one employee on duty at 6pm, so pizza was not hot when we... picked it up. Read more