Reviews for Philly Pretzel Factory in Collingswood, NJ
Pretty bad customer service. I went there to grab a few pretzels only to be ignored by the entire staff. For over 5 mins I made... eye contact with every staff member and no one bothered to say "I will be with you in a min." Some were too busy playing ontheir phone then helping. Read more
Place always run by kids who have no idea what they are doing. Pretzels never ready and you always have to wait. Place has gone... downhill for sure. Go to a different location. Read more
Just tried their pretzel/ cheeseburger ?pickups?. Four to a cup. Enough to share. They are delicious. The meat is nice and moist... and it?s a great balance of burger and pretzel. When I got it home I nuked in the bag for 20 seconds. Perfect. I?ll go back nextweek for more. Read more
Fast service, clean, kind staff. I had never ordered pretzels before so they were very helpful! The staff clearly works hard and... all had good spirits! Read more
I wouldn?t ever let your children work here, I?m a former employee and I?ve had nothing but problems since I?ve started, one of... the biggest things was verbal and sexual abuse and the manger did nothing about it till my father and boyfriend took it tocorporate, and ever since then I?ve been punished and got my hours cut. I thankfully no longer work there. Read more
Staff could be a little more friendly. Good pretzels, often straight out of the oven. It's hard not to eat them on the way home.... Pretzels are a good price, but everything else has a pretty high markup. Read more
I visited this location while traveling through Philadelphia and was treated to some great pretzels. I do not like mines with... salt, so the owner baked my order while I waited at the store. Keep up the good work! Read more
I would give 0 stars if I could Had 5 baked sheets of pretzel nuggets but couldn?t do a party tray without 24 hour notice real... disgrace cause they don?t want to make more young lazy kids at there finest?. Read more