Reviews for Jimmy John's in Colonial Heights, VA
Unwich is the best sub format. Low carbs high flavor and energy is great for lunch!
My first time visiting this location, and I greeted the staff, but they really didn't speak. The guy at register kinda rushed... me. He acted as if he did not understand my order, and had to ask for napkins which the young lady said there were napkins inbag but wasn't!! Overall my sub was delicious, but customer service could be better. Read more
Very disappointed in the customer service. Went in and ordered two subs then put in my phone number for rewards then was told I... was able to get free chips or pickle, as I got two combos anyway I went to get the other two then was yelled at very rudely bythe young lady taking my order. Startled by her reaction and her easing her voice (which is not professional at all) it made mevery confused what she was talking about until a young man in the back stepped in. The way she made it see was it got countedout of my order (which was not, added into my transaction but was misinformed from the unprofessionalism). This is no way to runa business if you?re people upfront do not know how to treat loyal customers. I thank the young man for stepping in thesituation but it will be awhile before I come back. Read more
Their sandwich bread is very good and I feel like I could eat just a loaf of that. The tomatoes on my tuna sandwich were mealy... and I didn?t like them. The tuna sandwich wasn?t as good as a previous Jimmy John?s I had eaten at, but it was still alright. Read more
I used to really like this place. But the last two times I've ordered they messed up my order. They either sent the wrong thing... or they forgot to put something in the bag. Today they forgot to put two items in the bag and the bread was so hard on thebottom that I couldn't eat it. That's the first time I've had that issue and it's hard as it was you think they would not havesent it that way. It's not like they could have missed it. Seems like they just don't care. Read more
Went in today and ordered a large Italian sandwich. I asked to get one half without onions and the other half without lettuce. I... was told no and I would need to order 2 sandwiches. I should have walked out right then and I regret that I didn't because theystill messed up my "2 sandwich" order. They were in such a hurry to be "freaky fast" that they made the sandwiches on the wrongbread. Maybe slow down just a little. People do not go there to watch you make a sloppy fast sandwich, above all we want goodfood. Never will I be back unless I see a Jimmy John commercial that says we slow down to make sure we get it right. Freakyfast is not a good business practice, Quality over quantity. Read more
My first experience so far with Jimmy John's & it has started off good. I ordered one of the new "skinny" sandwhiches. Delivery... was in less than 10 minutes; that was crazy(in a good way)! The sandwhich was awesome & the delivery driver was very courteous &polite. I'll be ordering from here again. Read more
Very first time eating there and I enjoyed it. They need to Add Banana Peppers to the menu ????