Reviews for Olive Garden Italian Restaurant in Colonial Heights, VA

Customer service during these times can be hard for staffers; however, Tori and Matt turned a not so good experience into a... great one! We had to wait awhile longer for our to go order and when I decided to come inside Tori understood my frustration.Without request or hesitation she sought out the shift manager, Matt. He greeted me with a smile, appreciation for my patience,did all he could to expedite my order, and ensured I was settled before walking away. Matt even catered to my 5 year old with anappreciation that he’d be eating dinner later. When we arrived home our meal was perfect and delicious! Just a thought….thenext time things seem to be not going well, remember the staff is doing all they can to ensure everyone is taken care off!Extend a bit of grace and mercy to them and will be sure to come back to you! Great job Olive Garden staff! Read more

We arrived at about 6 PM; the wait was about 10mins. The waitress was terrific. The food portion was excellent and flavorful. I... have visited once or twice a month, and the service is improving. I recommend it and will revisit soon. Read more

I have never had a bad dining experience with the Olive Garden and this location lives up to their reputation. The food was... delicious and the service was excellent. Read more

Great service. Rhianna was awesome! Appetizers came out with the quickness. Shrimp Alfredo was pretty good probably could of... used some more sauce. A part from that I left fat n happy! Read more

We don't go out to eat often at all. Justin was working a double and he was AMAZING. Food was great. Did have a little wait... before being seated, but will definitely be back! Read more

Was there tonight at 9:10 pm on Friday June 17th and did a pick up order and was in spot 4 . Always check your your food before... you leave .!! This is a Disappointment normally gets a nice fresh full salad what is this Olive Garden??? You all dropped theball on this one … ???? Read more

Polite & professional. Took my girlfriend on a surprise date, and customer service was kind, quick and responsive. The wait for... a table without reservation at 5pm was 15minutes, but we were seated in 10. Managed to get a booth, ordered drinks and meet ourwaitress promptly. Food was good, had Gnocchi Soup, with unlimited breadsticks and salad, and some Chicken Alfredo. Thebreadsticks were always fresh and warm when brought out. Salad was good, Chicken Alfredo was good as well. They were out of thedesert donut at the time, which my date was sad about. Only oddity during our meal was an employee sitting at the corner tableexplaining to another about how to recommend wines properly. “Red Sauce = Red Wine.” Seems odd to be using the dining roomas your office when customers are in ear shot? Read more

Very nice venue, great service, and the food was hot and tasty. We had the endless salad and breadsticks, chicken Alfredo,... Shrimp scampi and grilled Salmon. I would recommend and would visit again. The place was clean although at the entrance smelledlike cheese... all Olive Garden have this strange smell... after 5 minutes you don't pay attention anymore. Read more