Reviews for Cold Stone Creamery & Rocky Mountain Chocolate Factory in Columbia, MD

Ask for a kids size which is more than enough for most. The caramel apples, cake pops and other chocolate confectionery from the... Rocky Mountain chocolate store inside are delicious! Read more

I ordered multiple cakes today, and when I was eating the cake, I found A LOT OF HAIR IN THE CAKE?. This is ridiculously... disgusting. Read more

Delicious! I was so indecisive, the girl who helped me probably needed an aspirin after my order. (I'm so Sorry)... She was a... champ though! I need to go back and tip her. I don't really get Cold Stone, so, I wasn't too familiar with the options andprocess I recently signed up for rewards so I had to try it out. I got the founder's favorite. The brownie is usually choppedup and mixed in. Read more

Great ice cream and mix-ins! Parking across the street, staff always nice, endless combinations for everyone

Great ice cream and usually receives good customer service from this beautiful & nice location. Crew members are friendly & fill... ice cream all the way up top. Loved the way they greet. I love this location, usually go with my freinds. Read more

I visited this location a couple years ago with no issues. Today I went with my 4 year old daughter and we both immediately... noticed a strange, off-putting smell. We ordered an ice cream with gummy bears, a chocolate truffle, and a chocolate grahamcracker. The chocolate on the graham cracker had a very bad, chemical taste to it. It was bad enough that I couldn't even finishit. It absolutely did not taste like chocolate at all, and believe me, I'm not picky about chocolate. The chocolate truffle alsohad a strange taste on the exterior shell, though the inner part was fine. Finally, the gummy bears in my daughter's ice creamhad the same chemical taste. I can live with unfriendly service and high prices but the pervasive chemical smell *and* taste isa huge red flag. This place needs a health inspection and I'm not joking. Read more

Came into this establishment on July 12th 2019 and the cashier (didn?t catch her name but she was oriental) had a nasty displace... towards me and the other customers. From throwing my one ice cream at me as if that was all I was getting to just not havinggood customer service skills in general. I will not be returning to this cold stone again. Read more

They are always fast and professional. The dining area is always clean and ready to sit and eat some good Ole Ice cream. I Love... that They build Your Ice Cream right in front of You and the choices of cones or cups are displayed. I Love Ice Cream on theColdest Days. Read more