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Reviews for Potbelly in Columbia, MD

Joel Krutt 1 year ago
4

They make good sandwiches with lots of interesting options for add ons.

Scott McLaughlin 2 years ago
2

The sandwiches have always been excellent here. No complaints what-so-ever there. What's troubling is the employee that was... taking the order. My wife was speaking to her and she wasn't acknowledging that she was being spoken to. I initially thought shemay have been hard of hearing, but then realized she had earbuds in her ears and was on the phone with someone while she wassupposed to be listening to her customers. When she finally acknowledged she was being spoken to, she asked the person she wasspeaking to on the phone to hold on and took the order. This was about 6:00pm-6:30pm, Oct. 10th. Now, I don't know who themanager was on duty, hopefully not her, but if she worked for me, she'd be sent home immediately. Poor work ethic. Read more

isitmondayet 2 years ago
5

The Vegi Melt (used to be Mushroom Melt) and the Apple Walnut Salad are my goto choices. Taste greeeat! My wife wants me to... change the rating to a 2 since the Wreck Salad is no longer available at the Dobbin location (told her to make her own review -she'll never do that - unless she see's this). : D Read more

Camila Dygert 2 years ago
1

Soooo disappointed!!! We ordered $70 worth of sandwiches and other items for delivery, we specifically asked not to come before... 1:45pm, and to call upon arrival, they didn?t call and arrived at 1:30pm. The food was all stuffed into one big bag, most of thesandwiches had leaked and had oil all over the bags. Horrible service! Read more

Stephanie Miller 2 years ago
5

The ladies behind the counter were very nice! The food was delicious! My daughter and I enjoy the sandwich and soup option! We... will definetly be back! Read more

Regina Schmidt 2 years ago
2

First time getting food from Potbelly. We ordered delivery a few hours in advance, got a call a few minutes past when the food... was supposed to be here explaining the driver didn?t show up so they couldn?t deliver it. They asked us to come pick it up andgave us the food for free and threw in a couple of cookies. Awesome. Except we got home and there was like no meat on thesandwich and the bread tasted kinda stale. There was maybe 1 slice of each type that?s supposed to be on there. Compared toJimmy Johns and Jersey Mike?s it seems like a huge ripoff. Thankfully it was free. A+ for the customer service, but the foodsucks so I won?t be back. Read more

Jenn 3 years ago
3

Inconsistent service here. Sometimes it's okay, sometimes not. Not so much this evening. Came in for ONE sandwich. I ordered... a wreck with no roast beef, only for me to realize by my own checking on its way out of the oven, that it had roast beef on it,but no salami. So they had to remake it. No apologies for their error. Tasted good, but the appearance was disappointing. None of the three employees I encountered on my visit seemed pleasant or happy to be there. Read more

Vanessa S 3 years ago
2

I often order from here and the food is typically pretty good. Today I was sent a TRASH BLT sandwich. The bacon was NOT cooked.... I microwaved it again and its still not cooked. This picture doesn't even do it justice. And, yall put 3 slices on a BIG andcharge almost 10 dollars for it? Don't think so! I have had great sandwiches from this location but today? Terrible experience.Ugh. Read more