Reviews for Charleys Cheesesteaks in Columbia, SC
The employees were refusing to take any orders but I saw no reason for it other than the fact that it was lunch time and no one... wanted to deal with the crowd they would have in front of them. Read more
PLEASE update the hours on your app. I ordered food online via the app, got to the mall, and even though the doors were open,... the person working informed me that they were closed. So now I have spent $30 and got zero food and there was no way to get arefund from the person working because they had already shut their drawer down. But I will be contacting corporate in themorning. Update 6/20/22 ? placed another online order at about 6:20pm because even though your hours say until 8pm, I know thatis not the truth because the mall closes at 7pm. Anyway, arrive at about 6:35pm to pick up my food that I?ve once again paid foralready and no one is there. The lights are out and they are already closed. Never again. So once again, I will be waiting 3-5days on a refund since I paid for food I never received. Absolute joke of a business. Read more
Ordered a simple order of an ultimate fries and a lemonade, and stood there and didn't get my order till an hour later while... many had more complex orders that didn't take near as long after me. Read more
Let me start by the way they greet you. There is none trying to place a order and the cashier sticks her finger up at me with... every word I say. She was beyond rude. Didn't get my order right. When my food was given at last the large lady with the blondeextensions had such a nasty attitude to customers and when I asked for stuff they didn't add to my meal they tried to charge mewhen I showed them my meal didn't have it on there all they could say was we don't put on anymore. Just overall as the firstplace on the food court as u enter the door and people are looking at you with an attitude of don't approach here I will not goback. I didn't get a receipt didn't even ask if I wanted one to let yall know what time not to come here. Save ur money thereare way more places at the food court. Read more
In line at Charley?s now. The line is backed up to the entrance of the Mall. They only have 3 people working and although they... are working diligent, the line is moving slowly at best. This Charley?s is notoriously slow anyway. The food is always goodhowever, unless they are empty, you?re going to have to wait at least 20-minutes for even the simplest of orders. Myrecommendation is to go next good to Bourbon Grill. The food is great and fast and best of all fresh!!! Read more
So we waited in line almost 20 minutes to just place the order. Once we ordered our food at 12:31pm it was ready at 1:13pm. It... was over 40 minutes just to make food. I wasn?t only one with this issue today. The staff was very slow and communicationsucked between them. All the customers then suffered. Oh and my fries were cold and they put extra stuff on our sandwiches wedidn?t ask for. Got two grilled teriyaki chickens and had tomatoes and pickles on it. Read more
I was shopping in mall and very disappointed in retail service and thinking that I should just continue shopping on line. I got... in line@ Charley?s Philly Steaks#00520 and had best service in years. The employee was Fannie, very friendly & polite. My foodwas perfect even during busy time of day. Thanks for great experience Read more
Honestly it use to be really good I know the one at the PX was ?this time at Columbiana mall hardly any meat but basically a... veggie sandwich loaded with cheese and lettuce???? and the ultimate fires was horrible had no flavor barely ranch a slightdrizzle of cheese sauce one half piece of bacon crumbled Read more