Reviews for Applebee's Grill + Bar in Columbus, OH
Heather our server was just amazing! My son was a little agitated around the time we were seated but Heather's friendliness and... courtesy changed his whole attitude. She went above and beyond by offering him different kids' treats. This genuine act ofkindness somewhat made myself and my wife overlook the long wait for our food. Based on other reviews it seem as if thislocation has many slow days so my suggestion would be for the seater to make patrons aware of the kitchen staffing issues andwait time prior. That way they can decide whether or not they want to wait. Read more
I don't know why we even waited...half hour before the waitress even came to our table, another 10 at least before we got our... drinks, I ordered a Tex Mex shrimp bowl and got the Southwest chicken bowl served, husband ordered a burger and got acheeseburger served instead, smoothie had chunks of I've in it, waitress would dissappear for long periods. I thought maybe theywere understaffed and decided not to complain but it wasn't that busy to excuse all of the waiting. Didn't bother complainingabout anything because it wasn't worth the hassle and more waiting that would have resulted in. Will not go back there againthough. Read more
Very disappointed with the service we had today, server (Derek) had two total tables including ours and he would go missing... pretty consistently. We needed to ask for napkins, plates to be cleared and refills. I order a steak, MEDIUM well showed upvery well done. I spoke to the server about it and said he was going to replace it but it took closed to 30 mins to replace withanother well done steak. Would not recommend to come here. Read more
The Waitress was very nice and did her best, as she was new to the job. The appetizers were really good. 3 of us ordered the 3... cheese chicken Alfredo. It was terrible! It's my favorite dish, but this location made it so bad that I literally boxed it upand fed it to my chickens when I got home. I was very disappointed in the dish. It came out cold and so watered down. The saucehad small chunks in it like the milk part had gone bad and it was extremely bland. Needless to say my family will not bereturning to this location Read more
Usually, I never am one to complain. The restaurant was in desperate need of a good cleaning. The waiter was really nice and... mentioned that he was new so I cut him some slack in the regard. There were only four tables being served, mine being one ofthem. It took a a full hour, no joke, to get our food. I asked if there's anything they could do to the bill for us beingpatient and having to wait. The waiter said he would talk to the manager. He returned with the bill and the manager took off thetaxes only!! Honestly, I felt disrespected. Read more
I place a order it did come out fairly fast. But everything was over cooked I ordered a smoothie it came with ice cubes still in... it. Bartender was very nice but no manager came to ask any questions. Instead she sat and talk with her co workers. Thought Iwould try a Margarita still no good. Just walk out after paying for my drink. Bad part I walk right by the manger who stateshave a great day. Very poor customer service disappointed with everything. The toppings on it all is I still had to stop andgrab something to eat. Read more
Best Applee's I've been to in quite awhile, watch their hours for indoor dining. I sat at the bar, had good service including... her going in back to get a proper tasting soft drink. The food was properly prepared and hot, unlike the last 3 times at otherlocations. Read more
Went on Friday evening for dinner before going to see the movie Till at Stoneridge Cinema. It wasn't too crowded and they were... training about 5 or 6 waitresses and bus people. Took about 5 minutes to be seated. The waitress set us down and was prettyefficient about answering our questions and taking our orders. They were offering two entrees for $30. So we asked if we couldget the bourbon chicken and shrimp instead of what was listed. The waitress said we could and then asked what appetizer wewanted so we picked the spinach appetizer and chips. We didn't realize that an appetizer was part of the two for $30. Wefinished and sat waiting for the waitress to come to take payment. It was longer than I expected since they were not that busy.Our waitress was coming back to our table when a greeter sat some people behind us and another one sat some people at anothertable that our waitress needed to wait on. She was a little unhappy because she needed to get the order for the people behind usbecause they were seated first. Unfortunately, the people behind us left since they had already been waiting. After we left myhusband said he went to the restroom and it was disgusting and if he went there first we wouldn't have eaten there! Our mealwas good but the wait time was too long. Read more