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Reviews for Red Lobster in Columbus, OH

Kimberly Kiser 1 year ago
3

We've been going to Red Lobster for MANY years, but we can only afford to go 2-3 times a year. It's one of our fav places to... eat. Last time we went, we had a new Server, in training. She was horrible ???? and I felt bad. It was obvious that either shedidn't receive any decent training or she just wasn't paying attention. My vegetables were in a steamed baggie on my plate & Iburnt my hand opening the bag, she didn't bring any melted butter or shell crackers for the crab legs or an empty plate for theshells, she took away our bread when she brought our meals, she had to put her GIANT tray on our table to serve us because shedidn't bring out the folding table to put her tray on, she brought drinks but no straws and she disappeared for a long time sowe just sat there waiting for straws and bread. When we finally received our food, it wasn't even hot, except the veggie baggie& shrimp scampi. Actually, the lobster tail & crab legs were only Luke warm, if that, and the mashed potatoes came in a separatebowl and was actually cold. We ended up paying over $150 for 1 appetizer, 2 dinners & 2 desserts (no alcohol) and wasn't evenfull. The portions were SO much smaller and the prices were higher. We understand inflation, so I can't complain about pricing.But the whole experience was just awful so we've decided to find another favorite place to eat. We just can't justify payingthat kind of money for those portions of food and very poor service. Read more

TaiNisha Lofton 1 year ago
1

Dirty plates, hair in my food, and the customer service was trash! Waited 45 min our order wasn’t even put in! Definitely... don’t recommend at all Read more

KASmith78 1 year ago
3

The food was great, but the service was sooo slow. It took FOREVER to get our initial order and then another long wait for... refills on the endless shrimp. There needs to be food runners helping to bring orders out or maybe the kitchen staff was slownot sure. It took a long time to get our check too. The server was nice and polite, but he didn't seem to be in any hurry tobring things out. Read more

Theresa McKeen 1 year ago
1

The waiter was nice but we were his only table and had to ask for things multiple times and took forever to get anything. We... still had a 2 drive hike and the meal took forever for being the only ones there. Finally 1 1/2 hrs later get my bill. Pendoesn’t work so I had to go look for him to pay my bill management was no help and they pulled him from the floor….not surewhat happen there but I won’t go back. We were so sick after eating there still feel horrible today. I think the shrimp wasbad Read more

Katie Gearheart 1 year ago
5

When we got here there were not many cars in the parking lot. They told us 30 min wait because they were short staffed. Then... our wait turned in to 45 minutes and then another 15 and after waiting over an hour. They finally seated us with a promise ofcompensation for our wait. When we brought it up to our waiter he went to the manager and came back telling us it wasn't truethey don't compensate. After explaining why we were promised it, he went back to the manager and they gave us 2 complimentarycards for $10. Thank you for holding up your promise today. I am very sorry that you're understaffed! Food was alsodelicious. Read more

Meng Thao 1 year ago
3

Nice restaurant. Friendly staff. Food was not bad. My steak was okay. Lobster was smaller than I remembered. Wasn’t too... busy. Read more

Nicci Faw 1 year ago
4

This Red Lobster is trying their best lol I love the waitress Malaysia, she's kind and timely and personable. There's something... very... Bare bones about the ambiance here that makes it a little uncomfortable to eat in. I think some music throughout therestaurant might help. You get the feeling that you're too loud in here and I don't like that. It is clean. The food is hot andgood. Portions are large! Ample parking! I tried the bacon wrapped scallops and they were amazing. Exactly what I wanted! Read more

Jelly Wardell 2 years ago
5

Delicious!!!! The new "STUFFED Lobster Flounder" with Lobster Mash potatoes was worth every penny!!! Hot and Fresh when I picked... up my togo order. The meal also came with the Cheddar Biscuits which were soft and hot as well. I'm not sure how long the StuffFlounder will be available.... ....SO go treat yourself TODAY!! My order *Stuffed lobster flounder ($18+tax) Sides: Broccoli(free) & lobster mash potatoes ($5+tax) Read more